great check in, great location & awesome facilities

Excellent room with good harbour view.. Very well located. Comfortable bed.

The TV has limited free channels. The room charging process was not as indicated on the Booking.Com booking. The total amount was taken by the hotel before we arrived.

The view until cruise ships arrived, lovely view at the restaurant.

Rooms need to be maintained more, broken shower head, door stop, balcony tiles broken, balcony not completely private, and tiles squished when you walked on them, was expecting a lot better considering it is the Hilton. Some Staff were absolutely awesome, but some were quite dismissive.

The hotel room was on the top floor, with an expansive view of the city and the water. The view was magnificent. There are many places to visit within walking distance and the location is very central

The room was not very clean, there was a dirty towel in the bathroom as well as a large amount of hair in the drawers, to the point that the staff took a picture of the drawers. We were disappointed since it was my daughter's birthday and we had hoped to make the occasion special. We were also disappointed with the size and temperature of the swimming pool, which was very cold. Our request was also for flowers to be delivered in honor of my daughter's birthday, but they never arrived and instead we received chocolates from the hotel management. Which was a nice surprise but nevertheless we requested flowers with no communication received from management. Also room service was ordered and the food quality was extremely poor. There was no Netflix only Sky and the television was not very high quality either, as the image flickered constantly. As a result, even though the location and the view was magnificent we were left unsatisfied with the overall experience in this hotel.

The view was incredible even thought it was raining

The breakfast restaurant hot food was mostly overcooked and not very nice.

Complimentary breakfast was so good, the bed was comfortable, the shower was ok.

The bathroom didn't have a lock on it, which I found weird. The bond realizing at the counter I had to pay an extra 400 dollars was an unfortunate event. I booked a king leisure deluxe and it didn't match the photos. The one I had booked had a bathtub in the photos and I was not put into it

Fantastic location. Close to everything with amazing views.

A little behind the times with connectivity - no option for streaming services and pay-for-view movies in 2024? Paying for valet parking in the open outside the front door.

View of the water. & close to restaurants shoppings etc

The pillows so uncomfortable. The room service was abit pricey.