Hôtel très bien placé a proximité de plusieurs commerces et des transports. Personnel agréable

Location and staff

Very small rooms … too cramped

ロケーションは抜群です。駅中です

フロントがアルバイトのような感じで、トラブルも発生したこと

Location was very good

On going construction when we stayed there. Noises can be heard from outside the room. Very small room.

Very accessible to Paddington station. It's nearby or the centre of attractions. Pleasing staff and they upgraded us to an executive suite. They even accommodated our luggages for a few hours when we had to go around and check out some things while waiting to be boarded to our flight home.

There was construction at the time we arrived (Feb 13-Feb 15,2024) the entire entrance was almost blocked and very hard to access with our luggages that is was a challenge for us. A ramp or a sign could be helpful for people checking in, I don't know if they have control of it or was the city but it was a disaster. Also the breakfast buffet could be served more food on the tables. Felt it was inadequate as compared to other hotels that we checked in. The waiter was nice, but I felt I was asking too much whenever I asked for eggs or other foods to be served. Not sure if they are trying to hold preparing food for budget or what not. There is also one card key allowed, which if you use the gym, fitness centre, you have to request access again, that disables the other card. Lastly the A/C was quite noisy and we don't seem to quite get how to operate it properly.

The staff went the extra mile to make my stay easy and pleasant.

A bit noisy. But the location contributed to this.

Location and efficiency

location. very close to paddington station

small, old, there was an alarm ringing in the morning for no specific reason and no notification, elevator did not work at the time of arrival so we need to use stairs.