La propreté

L accueil : la sensation de deranger(?).envie de spontanéement partir ailleurs..

La vue, la proximité du centre, la qualité des parties communes et des services proposés. Un excellent petit déjeuné

Rien

Le cadre, l’emplacement, vraiment un bel endroit calme avec des bons petits déjeuner. À refaire

Le parking à 6€ par nuit pourrait être compris dans le séjour pour un 4 étoiles.

Áreas bastante acolhedoras

Gostei de tudo

Ontzettend vriendelijk personeel, heerlijk zwembad, genoeg ligbedden incl handdoekenservice, prachtige ligging met uitzicht op zee Goed ontbijt, alles aanwezig. Buslijn voor de deur bij gebouw A. Handig want centrum is toch wel aardig stukje lopen Supermarkt is links aan de overzijde van de weg bij gebouw A. Ook apotheek en iets verder doorlopen een heerlijke bakker. (Maandag gesloten) Bij de zee (tegenover gebouw c) in een ronding zitten diverse restaurants en kleine supermarkt. Het visrestaurant is echt een aanrader (tip gekregen van een local en hij had gelijk) Parkeren in het hotel is ook zeer handig, mooie parkeerkelder (tegen betaling)

Great breakfasts, the pool area better than I expected, the surrounding area was magical and had fantastic views, cleaning personel was very good and efficient - from the whole hotel staff they did they job best.

I was supposed to get a 52 m2 room which I paid for - I got a 45 m2. I complained about it at the reception and the ladies explained that there must have been a mistake on booking.com and that this isnt their fault. After some arguing from my side, they offered me a "voucher" on a barbeque for free as a form of compensastion. When we got to the barbeque it turned out that there were many other people with "vouchers" for the barbeque. Also the food was mediocre at best which contributed further to our dissappointment. This "compensation" should be unacceptable - I will seriously consider issuing an official complaint. Additionally the hotel is outdated and desperately needs to be renovated. Very little storage spaces in rooms - it lacks additional drawers and shelves, impractical solutions. Little space in kitchen - old microwave and fridge, I felt like I went back in time to the 90s. Horrible furniture except chairs - these were nice and comfortable. The hotel charges 5 euro per hour of billiards vbut judging by the quality of the pool table accesories they shouldnt charge anything at all. One billiard cue stick was heavility damaged and unusable. 3,4 euro for a small glass of coke in the pool area - outrageos.

Hotel has a good location, just 15min walk from Formosa beach, next to big shopping mall with supermarket, pharmacy and whatever you need. You have quite a few restaurants around it as well. In case you want to go to Funchal, bus stop is in front of hotel and for just 1.95eur you will be downtown in 15min. Cab will charge you 10+. Room was clean, specious and had a pool and ocean view (C block), which is nice and quite convenient. If you prefer being by the pool instead of going to the beach, you’ll easily find free sunbeds during the day, so no need to get up early and book it. Staff is helpful and friendly, so no complaints regarding service.

The only thing that was quite underwhelming was breakfast buffet. In terms of fresh products, you won’t find anything other than cucumbers, carrots, lettuce and green tomatoes… and some chopped fruit. It’s quite sad given the fact that Madeira has 8 or 9 different types of avocados alone and lots of different fruit. Coffee is terrible, so better order it in the bar.

The Golden Residence Hotel is a beautiful hotel with positive and inviting energy. My family and I stayed in a big, spacious, and comfortable apartment room in B block. We especially utilised the additional kitchenette. The bathroom was perfect for a big family. In the evening, we especially appreciated the views from our balcony. The breakfast was delicious and varied. My 9-year-old son especially appreciated the freshly prepared pancakes in the mornings. Overall, breakfast is suitable for a family with children. The receptionists were friendly, welcoming, and eager to help. If we had any questions, the kitchen staff were extremely helpful. The outdoor and indoor swimming pools were fantastic. The additional ramp in the outdoor pool is especially helpful to individuals with mobility difficulties.

Cons - The lifts would get very busy. - Getting from each block could cause confusion.