Location was good

The place was not clean, rooms, breakfast tables were not cleaned between users with cutlery being placed on dirty tables. The bathroom had broken floor tiles, which were dangerous!

The location was great breakfast was a delight

The beds were placed together to form a king size but was not zipped so during the night they kept coming apart We told reception but nothing ever happened

Location and pool we're great

All good

Room was lovely and looked over the river.

Asked for more money for a river view before going but got one anyway.

Good location, easy check in&out. Rooms very clean.

No plug sockets near the bed. Only 3 in the room far away from the bed. Heating in the room did not work so a heater was brought to us which then took up another socket. Room was very cold through the night. Breakfast extremely overpriced and not hot. Was kept slightly warm then got back to table and it was flat cold. Not good value for money at all.

Room was great , bed huge and location ideal for us

Nothing in particular

close to city centre

standard room was worn out & needed some updating. cracked bathroom tiles. no windows to open. room was cold lack of heating. no extra pillows etc.

The property was clean and had good amenities. The bed was really comfortable too!

The decor was outdated, we booked a premium river view room but only got superior room. We wanted to order room service but there was no menu in the room and we could hear the elevator and other people throughout the night.

So calm and relaxing. Very nice

Nothing

The exit out

No room service

Bed was very comfortable and made for a good night's sleep. Complimentary water was a bonus and the shower/bath products smell lovely

On arrival to the room there was an empty plate and an empty bottle of wine left outside the door. When I returned in the evening, these had been moved but it looked like the bottle had been broken as there was broken glass in the corridor outside the room. The room itself wasn't very clean, there was some marks inside the toilet I had to wash away, a bobby pin behind the bathroom door from a previous guest, mark on a towel. The ironing board was also not level which meant every time the iron was placed on it, it would wobble and caused the iron to move, could easily tip and burn someone! In general the hotel looks very tired and dated. Much nicer hotels close by for the same sort of price

Friendly staff, good location and clean spacious room.

Water pressure on the shower was poor.

location

desperately in need of an update throughout. pool very small and cold. had requested twin beds - not provided. work going on in room next to us - hammering, drilling, very noisy, asked to be moved, didn’t happen.

Staff were friendly. Quick and easy check in.

The hotel was not of Radisson Blu standard. We have stayed at many of your hotels and this one was disappointing. Buckets to catch rain water in reception from leaky roof. One lift working other not even a notice to advise it was out of order. Ladies toilet in reception not working but most of all we could not believe the poor state of the pool facilities. Walls with paint coming off, jacuzzi cold as was pool in a bid to save on costs no doubt. Handle missing on sauna door had to pull it open by the remaining screw. Pool area felt dirty and was not an enjoyable experience. I’ve seen public swimming pools look better and more inviting. Overall hotel needs money spent in it desperately or alternatively review your high prices for the rooms and bring cost down to a budget hotel.

This was a nice location with Friendly staff. Rooms were very tidy and comfortable beds too.

The breakfast could have been a bit hotter and the hotel should look into offering free parking or at least a discounted rate

Had good accessible room facilities for sister who is wheelchair user. Reception staff friendly and a good variety of breakfast options. Has a spa

Air conditioning in room a bit noisy

Ideal location

Air conditioning wasn’t great so room was rather warm

The hotel was very clean and the room was very comfortable to stay in. The bathroom was well equipped with toiletries and fresh, clean towels throughout my stay. Breakfast was delicious and the staff were all friendly and very helpful in making my trip comfortable.

There was nothing unpleasant about my stay. The only thing I found was that the windows didn't open, however as a non-smoking hotel I can understand why that is to encourage people not to smoke in the rooms which I am thankful for.

Everything was easy and straight forward. Room was clean and comfortable. Staff and bar staff were helpful.

Great location. Comfortable bed and friendly staff.

Lobby

Spa is a real disappointment.

Breakfast was good

Room was dirty We swapped room as chair was all falling apart. We were next to staff elevator that’s was going up and down all night. So no sleep

Everything I'm going back on the 6th June but a hundred pounds more

Nothing

V good

V good