Breakfast was very good Enjoyed the spa

Very thin walls could hear noise in rooms either side. No atmosphere in the hotel Price of meals in restaurant

Everything was excellent. Food was amazing, fantastic chef

Nothing to dislike

Clean and good parking great spa

Clean and easy to get to

enjoyed everything about our stay

the hills

The staff were lovely, the breakfasts were good and again staff were really helpful with my gluten intolerance, and there was parking

Our room was small despite being an upgraded option, it was dated, the aircon was noisy, the parking spaces were tiny and our neighbours were loud (no sound proofing). Overall not the quality we expected for the price.

Location was perfect, had its own parking, nice clean comfortable rooms & very friendly staff

N/A

Good breakfast Warm welcome Good pool Gym needs a little modernisation

Bedroom was boiling and aircon did not work. I realised just before the person left the front desk. Short version, took the best part of an hour to get a room change leaving me rather grumpy at midnight 3rd night - a Visit from 2 large spiders as window didn’t close fuly

bed was very comfortable and the room was very clean

shower not working fan not working i make phone them and ask for fix ac they not fix so i need sleep without air conditioner i want in jacuzzi its also not working when i go there not really good experience with them break fast really nice i like it but if they fox other issues everything gona perfect thank you

The breakfast was very good and food in the restaurant was excellent as well staff were very friendly and helpful the Room with the balcony was really great

Nothing

It was clean, spacious room. Friendly staff. V well equiped.

I liked all of it.

Not much. The bed was comfortable

the radiator had no control valve, so it had to be switched off byq maintenance. I paid to upgrade to a suite which was meant to have full air con, but it wasn't full in all rooms and didn't work also. I did get the upgrade money refunded

staff and hotel overall food and bedroom excellent stay thank you very much

nothing

Fantastic spa facilities

very clean and quiet friendly and helpful staff

Great location, comfortable bed, nothing too much for very accommodating staff.

The interior was well decorated and the Spa was more than expected.

First impressions destroyed this experience. Drab and run down from the exterior, it’s not all welcoming. The Car park is tiny and poorly laid out. Every time we came the car park people were struggling to manoeuvre with many cars double parked blocking other users. The room itself was spacious, as expected for the room I had paid for, but noisy plumbing and a bath that wouldn’t fill just took the edge off an otherwise nice room. The two receptionists I dealt with were pleasant and friendly. Everyone else seemed down and/or disinterested.

Comfortable room, excellent breakfast and lovely spa facilities.

We did not receive robes and slippers for the spa in our rooms and staff at the spa were a little put out by this.

everyone is friendly, room is clean and breakfast good.

breakfast good could be warmer

Size of room, windows to open, English Breakfast, Spa facilities were great. Restaurants close by. Walking to beach not to far away. Staff were friendly and helpful due our stay. Open fire area was a nice place to stay. Life music was brilliant.

The shower was poor. Very little pressure. On arrival the wash base surface was sprinkled with green staff. The rug in front of reception was not safe on the floor came off the double sided band. Continental breakfast, you have to ask for it, like, cheese, ham, sausage meat and egg. It was not available on the buffet.

Nice hotel overall, room was lovely, comfortable large bed.

Really hot in the room overnight despite turning down radiators and opening as many windows as we could. The spa facility is in need of an update. The pool was smaller than we expected with some missing tiles. Sauna out of order. Would check spa facilities at a hotel much more thoroughly next time.

The staff really make this place. They cannot do enough for you. The conversation feels genuine too. The staff really are excellent in every sense of the word. The rooms are pretty nice, comfortable beds, plenty of pillows. The hotel itself is really nice with open fires and a very relaxing atmosphere. Very clean, nice relaxing areas. Everything's pretty accessible too. I'd definitely stay again and recommend. The half board option is fabulous value for money. I will definitely book this option again. Very much looking forward to our return.

If I really had to pick a fault I'd say the scallops needed to be crispy on the top, they were slightly under done but delicious, the chips were a bit under done too and the pannacotta was not a pannacotta, it was a moose. I don't think it had any gelatin in. It was set in a bowl, and the consistency was a thick moose, non the less it was a plesant taste, and the texture was nice too if ordering and expected a moose. I still very much enjoyed it and definitely would book the half board option again. The steak platter was absolutely beautiful. All food was on the cold side, and nothing came out piping hot, not even the starters or the peppercorn sauce, which was disappointed. The muscles were very bland, the sauce had been cooked with no herbs, more so butter, cream and possibly a small amount of wine but not enough to cut the richness of the butter and . By no means am I complaining. We are big foodies. We ate it and were pleased. It was plentiful, hot plates were given. I would eat there again on the half board option. it's great value for money. PersonallyI wouldnt bok the resturant if not using the half board option but thats just me, i am a big foodie and i do have high expectations althoughhot food being served at least warm and chips being cooked doenst seem a high standard. The steak was slightly overdone, but it was actually delicious, a really nice cut of meat. The staff in the restaurant, bar and breakfast room were absolutely fantastic! So attentive, so helpful. They really couldn't do more. The reception lady is very smiley and helpful too, exactly what you need to greet you on reception. The half board option is fabulous value for money! You really can't go wrong. The restaurant does have a cafe feel, but we asked to be seated somewhere else and were immediately granted this. They also had soft jazz playing. That was a really nice touch. It was lovely.