very comfortable well appointed room

parking was a bit tricky nothing major wouldn’t let that put me off staying again

Very comfortable. Great facilities.

Interconnecting unit so no insulation from noise in next room.

We absolutely loved this thermal lodge. We unfortunately did not get to use the thermal hot tub because we were too busy, but it was nice to have that feature as an option. The staff/owner of the property was so nice and welcoming, even with our late arrival. The lodge was in a fantastic location! We were able to walk a block over and be at the crystal clear lake. It was about a mile from the downtown. The decor of the lodge was beautiful.

Nothing

Spacious rooms on a great location

Good size room, clean, nice view.

Location and views were superb. Gary & Helen were hands on and very helpful

It was perfect for our needs

the hot tub

Spa was amazing. Bed and couch was very comfortable.

Parking is somewhat awkward.

hot tub

nil

Everything from the host and location is a beautiful view of the lake on the balcony from our room 🧡

N/A

everything

nothing. all good

Great communication from owners. We received a text to let us know our room number and where the key will be. Location was great as it was close to town. Exceptionally clean and comfortable. We had the room with the private spa, however we didn't get to use it as we were out seeing the sights. We really liked their information pack as it had all the food places and sightseeing activities and the various gyms in Taupo. I would recommend staying here.

Although there were enough parking spaces. It would be good to have allocated parking.

Lovely view of the lake and spacious room. Easy to find from the road and well lit at night

Not enough carparks and was nowhere for me to park at night so was out on the road and got soaked getting from car to unit. Key was left in the door for us on arrival, even though we checked in at 4pm. Anyone could of gone into our unit... bathroom window wouldn't shut properly and there was a huge cockroach in their that i had to squash. Tiled floors felt greasy underfoot