Jetwing Beach

We moved here last minute after having issues with another hotel and the staff were brilliant. Great sized room and loved the bath. We were not happy with the initial room (ground floor so no privacy) and they changed it without issue. Pool and sunbeds lovely. Great sunset spot on the Deck.

Check in process takes quite a long time.

Staff were very friendly - always smiling and eager to assist. Reception staff, cleaning staff and pool staff all wonderful. I enjoyed a lovely, very filling breakfast whilst there, assisted by Pradeepa one of the waitresses. I also had an evening meal and tried the vegetarian Sri Lankan curry - many dishes and very tasty. I used the spa whilst there and had a firm massage which really helped pre-flight. My bedroom was on the top floor and was very spacious with a lovely view to the palm trees and beach beyond. It was rainy season so the beach was mostly empty- nice for walks though the sea was too rough to swim in this time of year. There are 2 swimming pools at the property - both good sizes. I found the main one was busier with families so managed my length swimming in the other pool. There are plenty of shops and restaurants on the main road by the hotel - good for any last minute souvenir shopping though I couldn't see a proper barista style coffee place. Luckily, the hotel has a fairly tasty cafetière coffee sachet in the room, along with a selection of teas. There was also a kettle and fridge - very handy. Also AC worked well in the room and, unlike other hotels I'd stayed in around Sri Lanka, there was a proper duvet which helped for a good night's sleep. Overall, a really lovely pre-flight hotel.

Can't think of anything specific. Just be mindful when looking at prices in Sri Lanka that taxes are usually on top, this includes spa treatments. Though they still work out as really good value.

Wonderful architecture, luxurious room, right on the beach with excellent service that makes you feel beautifully taken care of

Nothing. It was all perfect.

The location is close to the airport and there are plenty of dining options within the resort. The pools were also great and the bed was comfortable.

The restaurants within the accommodation were expensive and there were so many staff working it felt like we were being constantly watched by staff. We also found the beach lounge service lacking and they allowed clothing and jewellery merchants to harass you while lying by the pool which was very uncomfortable.