Situated in the centre just a short walk from the cathedral and historic town wall and shops, this hotel was incredible. Amazing service, a lovely bar and conservatory with a log burner to chill out next too. The room was gorgeously decorated. The bathroom, wow, the most amazing bath to unwind in. We will come back soon for a mini break.

great location. lovely property

dining facilities mattress was too soft for me

the hotel indiferente furniture and the situation

N/a

location welcoming staff service

bedrooms were unbearably hot (the fan didn’t help room layout- no long mirror, limited hanging space not enough plugs made it hard work

Unique building with a lot of charm. Beautiful rooms, very friendly staff and great breakfast.

Rather expensive

Very impressed we loved our stay and will stay again

beautiful rooms and great service. breakfast also very good.

a little bit too warm at night. might not be a great place to stay if it were summer

Utterly elegant w/o a trace of kitsch. First-rate food. Exceedingly welcoming & professional staff. Steps from Cathedral & town center. Superb hotel, start to finish.

Would have appreciated: a box of tissues in room; a common tap in the sink; anti-skid bathmat & grab bar in slippery shower.

home from home very welcoming

We would like to have been able to control room temperature.

Location

Breakfast a rip off £35 for two people, drinks are expensive too. Not somewhere for a younger couple.

All fine

The location was great. The hotel was very comfortable, tastefully decorated and the staff were very helpful and welcoming. The breakfast was excellent. The room was quiet

Our room was their comfy room. The room was small. The bed was very tight to the wall which made getting in and out of bed a bit awkward. There was not enough room for a wardrobe. If we were to stay again I would spend the extra and ask for a bigger room, The shower room was beautifully done but one massive problem for me is that it only had a fixed rain type overhead shower with no hand helf showerhead. This is all fine for people who have short hair or who wash their hair daily but for someone with long thick hair who doesn't want to get their hair wet neach time they have a shower it is a problem. The overhead shower is not great for ladies hygiene either. Its is such a pity that this was overlooked when they designed the shower room. I have had the same problem in other hotels. I would also recommend they put up hooks in the shower room for towels and belongings too.

Lovely peaceful location but a very short distance from the main shopping centre. Extremely comfortable but a relaxed atmosphere. The staff were all wonderful. Very friendly and knowledgeable about the local area. Nothing was too much trouble. The food was amazing.

Nothing to not like