Staff and service have exceeded any potential expectations. The level of attention is beyond what I have ever experienced. The hotel is gorgeous, the interior is a miracle. The beach is beautiful and it is extremely comfortable, you have service of great food and drinks with the click of a button and within a minute. The 'underground' to the beach is full marble with amazing smell and it is a pleasure to walk. This is a big advantage vs other similar 5 star hotels in Abu Dhabi and we looked into quite a few ones. The butler service is phenomenal, and everyone is extremely kind, and genuinely kind. You get some gift surprise almost every day, a fruit plate, a chocolate plate... All foods have been exceptional. Location is perfect. Really, hard to describe, it's been so spectacular, we can't wait to return, we definitely have been convinced. Thank you St Regis for the unforgettable week

Absolutely nothing to mention. We even made fun on how could we find one but it is impossible :-)

The staff are amazing. From the room upgrade at check in ,by Mustafa to the super efficient butler service and the ever helpful staff at the Beach Club. Robbie , the reception team and concierge need special mention for their transport assistance which helped us reach the airport on time for our flight,on National UAE day when most roads were closed .

The ladies only jacuzzi was only accessible at the spa if you booked a treatment.

Relax, swimming pool at the beach and swim in Persian golf.

Staff unbelievable.Best experienced anywhere Room outstanding

Staff Reception Restaurant Rivera beach club Butler services

Nothing

The rooms, staff, amenities were just excellent.

The only thing I didn't like about the hotel is the GYM. The gym is small, old exercise equipment, and not much varieties of equipment. A five-star hotel is expected to have a better gym with higher class equipment and verities in the equipment.

Was ok for 2 nights stay

Poor recreation facilities, very dirty beach ,small pool, location on the road.TV , lamp buttons are not in a functional condition

Everything good

Slow check in

Good staff

Slow check in

Superbe and clean hotel!

Nothing!

Pretty bad service! Dirty room with disgusting smell! Rude staff

- Service was excellent, check in/ check out was super fast, friendly and welcoming. - I was offered a late check out without even asking for it -The butler service was excellent, very fast and responsive.. they offered us complementary coffee/ tea, luggage unpacking and even iron pressing for 2 items per day for free.. this was a first for me. - ability to self park your car in the basement was great and convenient for me. -The place/ room where great and quite luxurious, especially the hotel lobby and the bathroom. - everything I asked for in my booking notes was considered. I asked for a high floor non-smoking quite room and I was given that. - wife was happy about having a "makeup" table.

- the main bathroom door doesn't lock. - room lighting options where limited. - the mall connected to the hotel is very limited. It has some of the essentials like a pharmacy, an organic greocy store and few high end coffee shops and a Cinema.. this is not a negative thing but something to keep in mind.

The locations of the property is good, butler was very nice and accommodating

Everything - very dated property, moldy smell throughout, receptions desk personnel rude also to other guests. Very slow check out process, took 10 minutes to pay for a mineral water from the mini bar. Cockroach in the bathroom.

Early check in after delayed flight Friendly and helpful staff Serenen atmosphere Beautiful room with a view Fabulous amenties in the room Comfortable bed Delicious breakfast

N/A

Great location, beach was beautiful

Felt a little tired and worn down

Good reception and good service

The room rate without breakfast is too high, crowding to get to the upper floors of the rooms.