There was no hot tub, we got an apartment in basement but we wasn't inform about it.

hot tub and shower were nice

ad was misleading; the basement had just one bed and one very uncomfortable futon. no garbage can in the bathroom, which for a female is kind of important. the guests staying above us were very loud, everything was loud the walls were paper thin.

The property was in a great location.

The sofa bed did not fit two people and was broken. There was also no bedding for the sofa bed so we had to make do with what we could find. The hot tub was half full with old water and was surrounded by dropped fruit which was attracting wasps. We did not want to use it at all. The noise from the above apartment was so loud and meant that we couldn’t sleep. We decided to leave straight away in the morning as we weren’t comfortable there for three more nights. We thought Booking.com would help us with some kind of refund but they ignored our request for three days so there was no chance of any money back.

Lots of space, we were there for a wedding so lots of girls getting ready but ample space to do so. Felt like home for the 4 days we were there! Communication with the property was always responded promptly.

Incredibly steep stairs. I wish I knew how steep and narrow the stairs were, especially with no railing to hold on to. Travelled with my mom who is having mobility issues and that was tricky. We had some falls between kids, girls in long dresses and my mom. A railing could've made it better. Although the property responded quickly to any questions, it felt like a different person responded each time which made it feel tricky sometimes.

Great location and good facilities Clean and very functional, everything provided. A great base to use whilst in Toronto. Highly reccomend

Confusing welcoming instructions - Kept referring to where to collect and return the keys. There are no keys - only a key pad. So wasted time on messaging the owners on that subject. I felt like I was an inconvenience - as when I contacted the owners regarding the key location, they kept telling me to follow the welcome instructions- which kept telling me to collect and return the keys to the key lockbox, of which there is not one!

- GREAT LOCATION! - Fast replies and seamless communication with the host - Matched the pictures in the listing - Clean - Spacious bedrooms and privacy for each room and bathroom - Stocked bathrooms incase anyone forgot anything - Quiet and safe neighbourhood

- A more comfortable living space to visit with each other, there is only 1 couch and chair currently - Towel hangers for the bathrooms would be nice - Recycling bin beside the trash bin outside would be nice - Toilet paper fixture would be nice - A few scuffs on walls but not a big deal

Very poor bed TV was in operable and Neighbourhood was very bad also hot tub was running very dirty and foamy.Owners did a good job fixing up but for that price it needs a lot of work

Great place!! So stylish and we were so impressed!

the location is fantastic!

the hot tub was very dirty and unusable. the walls were scuffed and dirty. the floors seeped water in the bedroom when it rained.

rooms were spacious and the house was well stocked. 3 bathroom, that was amazing and so convenient

After paying the price which was non refundable only then did we find out they needed another $500 for deposit, this may have caused people problems and you couldn’t cancel or get the details for checking in until it was paid. This may have been better to include in the booking fee stating that it’s a deposit and refundable to avoid people not having enough money

The house was large and well furnished for the most part

There were mice in the kitchen. There were wet towels in the dryer and wet sheets hanging in the closets. The management seemed to think the they were song us a favor by not drying it and allowing us to fold and put it away. no towel racks. no toilet paper holders. people kept coming to the door to attempt to enter the apartment downstairs.

good location clean inside

Garbage on the front street from house Piles of garbage on front deck of house Horrible smell in back yard Rotten smell from whatever is in backyard Drain at bottom of stairs in entrance had flies and mosquitoes

pictures did look like what it actually is. tidy on the inside.

water pressure too low on other washrooms. only 1 shower was normal not enough toilet paper for 8 ppl staying. quarter roll in each bathroom. no spares no towel rack to hang your used towels porche left with old garbage. (should of been removed rats on the patio.

The interior was nice and modern, good kitchen and bathrooms. Location was very pleasant and accessible to Chinatown and little Italy.

When we arrived the porch was filled with trash, the previous occupants clearly didn’t take it out and the owners didn’t do anything to remove it and didn’t respond to texts about it. Throughout out our stay people kept trying to get in the door, which only has a code, they might have been trying to go to the basement unit with entrance at the back. There was no toilet paper in the bathrooms when we arrived. There is also a dangerous 4 ft drop at the door to the back yard.

This was a great location and very spacious. It seemed to have everything you would need for a long stay.

The front was full of smelly garbage was remained there throughout our visit. The advertised hot tub wasn't working and weren't provided any advance warning of this. The stairs to the second and third floors are not standard and difficult to navigate.

Great location Clean Quite neighborhood

Did NOT have basic stocked items- upon arrival for a 4 night stay there was half a roll of toilet paper,one coffee filter, zero paper towels/napkins; was one bathroom size trash can in the kitchen for whole apartment-So after an international flight we got to go forage for paper products. We enjoyed the hot tub for 2 nights but inquired about how to turn it up with no answer from staff- on 3 rd night opened lid and tub water smelled rancid and was cloudy- digital control never worked so obviously filter did not as well. On our last day and through night the AC turned off never to return again- The noise from upstairs guests running/walking was very loud- cutlery was salad size and only included 3 knives- this property was modern and clean NOT fancy as in title - it took me 3 days and 15 phone calls to get someone on phone they did respond to email but never really answered my questions- this property clearly run by a large organization and is designed for easy cleaning not guests comfort - towels were in dryer upon arrival so I got to fold laundry upon my arrival also- to many other choices in Toronto would not stay here again

location

We walked into dirty unit , took 3.5 hours for this to be addressed! was not cleaned to Covid protocol; waited till late next day for dishwasher pods, manager would not talk to us about concerns; had to fight 4 days for a small refund. This is run by management that need a lesson on costumer service!

- The space itself was nice and comfortable. - Very modern, quite clean. - Plenty of amenities present in the space.

- Booking didn't make it clear which unit we were actually getting, so finding out it was the basement unit was a bit of a surprise. - Check-out fee is unnecessarily high.

nicely laid out, tidy, updated furniture and appliances

a nest of ants were living under or beside the fridge. needed to vacuum a few times to clean them up. noise from upstairs can be an issue especially over the bedroom when ppl come in late and over the living room if there is any music / tv playing