The location, the check in and check out times

Like everything else in Toronto it’s too expensive.

Superb location near water and many important sights. Bed was comfortable but don’t prefer a pillow top Clean and quiet

Looked for a newspaper to buy and asked the staff where to do so. They did not know. Store attached did not sell a paper but did tell me that a Starbucks a long block away did sell one.

Location is great, within walking distance to many attractions. Breakfast was not included, but it was delicious. Personal was really polite. View from the room was nice.

Rooms could have been a little bit more clean. Overall everything was good.

Great location close to Rogers Centre, the CN tower and the harbourfront.

Friendlyness. Good location. Free upgrade because better rooms available for our length of stay that were vacant.

Nosy aircon. But that's everywhere

Rooms were not nice

The location was great, very friendly staff at check in and poolside. Incredible view of the CN tower right from the pool, and nice views of lake Ontario too. I particularly liked the pool, and the poolside servers were very friendly and accomodating, offering to make me food that wasn't even on the menu. I really appreciated it as I hit the pool right after a long-haul flight and I was tired and in need of something decent after a day of airline food. I felt welcomed and appreciated.

The only thing I didn't like was the restaurant, particularly the service. The person serving me didn't even look at my face when taking my order and was perfunctory when inquiring if the breakfast was okay (it was cold, small and sub par, particularly the coffee, and he only checked after I had finished). The server was from the maritimes originally (I overheard him chatting with some customer he deemed acceptable to look in the face). I thought maritimers were supposed to be friendly? Even if he was busy and stressed, that's not the customer's problem. I saw him ignoring other customers too. One shouldn't pick and choose whom to be friendly with when serving people, especially when what you're serving isn't that great in the first place!

Spacious rooms and very comfortable beds. Impeccably clean. Friendly staff.

Lack of cups and glasses. Nearly impossible to get the shampoo, conditioner and shower get out of the containers at the shower area. Expensive compared to similar hotels.

Excellent! Comfy bed and pillows. The staff are amazing!

Great location

Service and supplies

location

room and front desk reception

10 minutes walk from the CN Tower

Area around the hotel was a bit scruffy, not as nice as other Radisson Blu hotels that we have stayed at

Location

I booked this hotel just bc of the pool . the pool was small the water actually was hot , they advertise this hotel as 21+ (adults only) nope a lots of kids!!!! Bartender wasn't happy with my tips he actually came to my lounge to confirm how much u tip him lol The room:not enough towels no coffee cups or water cups the bed was really squeaky... Not worth the price in mine opinion

Location

Everything else

Great location and very comfy beds

Sheets were not changed at all during a 4 night stay. On 2 days towels were not provided & tea/coffee not replenished. Had to ask for water and cups every day. Housekeeping really let it down

The bed was very comfy

Pool was closed

Great location. Gym equipment ok. Staff very good, helpful.

Noisy guests. Very selfish

When I booked this for my sister and my new brother in law , it clearly states no prepayment and they/we/ or myself would pay on checkout When my sister and my brother in law got there, the front desk asked for them to pay. It was the most inconvenience thing that could happen to a newly wed.

Clean, quiet and great view

Everything

Nothing

location was amazing!!! bed was super comfortable washroom was clean

value for the money not really there girl at check in gave us wrong information

location, views,

pool wasn’t open, no room service, front desk was unhelpful. a very huge and load wedding booked and played till late at night when we have children and weren’t notified accordingly. as well as parking and street closures for local sports team we’re never told.