Pestana Amsterdam Riverside

It was understated, the decor was tasteful and the staff were delightful

Beautiful room, with very comfortable beds. The swimming pool and gym are both the highlight of the hotel! Hotel beautifully decorated

Clean, quiet, great location, truly a five-star hotel experience. Classy, elegant facilities. We were upgraded to a top-floor Superior Room that was spacious and excellent in every way. High points for robes that fit normal people, unlike almost every European hotel I have stayed in. Wi-fi could have been faster and the room service menu needs more variety. The Pestana Amsterdam was one of the quietest hotels I have ever stayed in, and the bed was fantastic -- quite firm, and they offer a pillow menu. All in all, 10/10 experience. People often think that a five-star hotel means just an excellent room, but it involves every aspect of the experience. We arrived about an hour early, and our room was ready. None of that "Come back when check in starts" nonsense. The process was smooth and efficient. There is a salon at the front of the property that is beautiful and peaceful as well. And it doesn't smell like a hotel, which is part of it. They got everything right here.

L'albergo in sé bello, pulito, bella camera comunque inferiore alle attese (rispetto alle foto su booking) , colazione abbondante e varia, personale gentile.

Ci hanno dato una camera che non corrispondeva alle foto su booking, ma questo ci può stare... il problema è che era in un edificio secondario, per cui non abbiamo potuto usufruire di piscina e spa, dal momento che per raggiungerle bisognava fare un tragitto all'esterno e, in questo periodo, la temperatura esterna non invoglia a muoversi in accappatoio per la strada ( con la riserva di quanto possa essere opportuno girare per strada in accappatoio, ma data la libertà olandese, tutto è possibile...) Le camere non sono adeguatamente insonorizzate, si sentivano i bambini della camera accanto. Inoltre poco servito dai servizi urbani, col tram più vicino a 10 minuti a piedi.