How would I know? See what I didn't like.

I didn't stay at the hotel I booked. Got bumped to another, cheaper one nearby having been assured it was better. Told me they had 'works' going on but no evidence of this. I paid the full price at the Indigo then was walked round to the next hotel. Given a voucher for a drink at the roof bar at the Indigo but the bar was closed for a private function! Got a voucher for a breakfast at the Indigo but people were complaining about the time it took to come down as there was only 1 lift working so couldn't use this as I was on a tight timescale. When I tried to complain in the morning there was no one there (so they said) to deal with it but this was dealt with in such an unconcerned & routine way that I can only assume it's a regular thing. Left my details but, 2 weeks later, no contact from anyone. This is a scammy way to run a business.

decent location, but expensive for what it is, it could be better with its niche attempt in design and look,

cleanliness was average. jdkjdskjsdjdjksdjsdkl. jdoksodopisps.

the breakfast and rooftop view

The facilities were very limited. the bathroom was very poor as it wasn’t cordoned off so leaked into room

Everything, the location is amazing if you are traveling for leisure,and the staff are really friendly and helpful

Location excellent, our room very cosy, comfortable bed, loads of hot water and a lovely choice of breakfast to start the day.

The Elevators were too slow. We decided to use the stairs to breakfast room to find the door into the restaurant was locked. God forbid but if there was a fire it would be difficult to escape. To be fair we had two fire extinguishers directly outside our room No. 711. Tea arrives too quick resulting in becoming cold. Either hold the tea or use teapots.

Superb location. Every place and everything is accessible and walking distance.

Breakfast.

Das Hotel ist sehr schön und modern eingerichtet. Super Lage. Fußläufig viel zu sehen. Bus und Metro nicht weit entfernt. Für einen Städtetrip super gut. Wir waren zu einem Musical Besuch in London. Tolle Vorstellung!

Die Preise in der Roof top bar mega teuer. Die Klientel auch eher versnopt. Schicke Leute unter sich...

Bed was comfy!

BUGS IN BED! I woke up to find a bug in my bed. I was told I'd get a call back from the manager to move rooms but never did. When I called them, at first they said there was no bug, then I showed them a picture to which they then said it was an "ant". I was forced to stay in my same room that night as they were unwilling to move me or cancel the reservation. Some of the staff were amazing to work with, but others were not helpful at all - especially senior management. Additionally, my room was on the second floor which was said to be sound proofed but you could hear everything from the street. I requested earplugs and they never sent them up.