ibis Styles Warszawa City

Colazione top e dispenser acqua fuori alla camera

Niente

Location was great also the staff were very friendly and helpful. Breakfast was great.

If there is a safe in the rooms, it would improve the comfort.

I liked that if was a short walk to the train station, the breakfast was a great selection. Staff were friendly and helpful. There is a shop next to it for snacks.

Nothing against the hotel, but be aware that it’s in a funny location without a metro or tram stop directly next to it.

I liked that the hotel was stylish. The breakfast was amazing - great variety, beautifully arranged and tasty. I paid attention to the small gestures towards more sustainable functioning at the hotel - water dispenser in the hall, request about towels and information for guests about thoughtful eating/not wasting food. Service during breakfast was great!

The check-in experience was awful: no smiles, no sympathy when my room was not ready yet and I just landed after oversees flight and couldn't sleep there at all, no apologies when needed, even rude. Staff (usually 3 people!!!) there was mostly looking on their computer screens. Some of them didn't have name signs and in general were not helpful. Also, I didn't like that there was no possibility to use the stairs instead of the lift. It is not sustainable at all and doesn't help to promote healthy habits. I didn't feel safe when all the fire doors were closed everywhere.