Very very good. Especially there was one Korean manager, He helped greatly to find my wife’s lost teeth aligner. Price, location, bed, and view were all fantastic.

Decent size room in a prime location

Bed size can be bigger to accommodate a family of 4

部屋がせまかった 椅子の使い方がイマイチ

Closed to JR station !

Hard to find the entrance and reception at 19floor ! Too many other elevator !

Super convenient, right above the train line. Rooms are nice, enough room for a couple as we did not stay in the room much.

Rooms are expected to be smallish as is everywhere in Asia.

location

too small

Location could not be better as hotel is located in the train station.

Location was superb. Hotel was near of everything. View from room was nice. Breakfest was very good. There was almost everything.

Little noice from railway.

The hotel is directly located in the Osaka Station. It is especially great when you're only for a short time in Osaka as you can reach everything quickly by train/subway.

The room was pretty small, but totally fine for a short trip.

The rooms are small, but that's expected of Japan. If you are traveling with 4 people or more, definitely book separate rooms. The location is unbeatable. It's right above the Osaka station (the main station). We did not even have to go out of the station to get to the hotel, There are about 4-5 big malls connected to the hotel/station. Two out of six days when we were there it was raining. We did not even have to go outside to find great food and things to do as every mall has great restaurant selections.

the location and the friendly staff.

Stay at this hotel for its location. Once you figure out how to get out of the train station, it is literally on top of the train station.

The place offers just enough of what you need. No frills, nothing special, just basics. The building feels “Casino like”.

great location and breakfast

a bit outdated, carpets were still dirty

The location is very excellent, in the center of Osaka City. The room is very clean, maids clean-up the room everyday. The city view is exceed my expectation... quiet and beautiful. The transportation is very comfortable. We can reach the hotel by taxi, jr train, and subway. The hotel's underground has many food and sweet shop, restaurant, 711, Donki and department store (Daimaru and Eki Marche). We stayed at the hotel about 6 nights with 3 years old kids. Booked from Booking.com also provide a free ride (taxi) from the airport to hotel. The hotel is very suit for the family that have a little kids, easy to go to anywhere and have everything you need under the hotel.

Excellent location, staffs all friendly, polite and helpful.

There will be much better if there’s coin laundry for longer stays.

location & hotel provisions

the washroom sometimes got a smell

Great location. Room exactly as described.

Carpet could be deep cleaned. Room was a little dark.

the location is great surrounded with great restaurants.

location

breakfast

Lovely view from room.

Very old room and facilities. Room was tiny and not good for two people. Only place to store second suitcase, using luggage stand, would have blocked the entrance door. Couldn't find entrance from JR lines that had a lift or escalator. Not sure why it was rated 4 stars.

The location is great, inside the Osaka station and the staff are very kindly.

The bed is small and the room is so outdated, there are other options for hotels in the same price range, newer and nearby.