Palace Hotel Tallinn, a member of Radisson Individuals

Lovely stay at Palace Hotel Tallinn. The location is perfect, just a short walk to the Old Town and Freedom Square. The hotel was clean, comfortable and beautifully maintained. I really enjoyed the pool, sauna and steam room after a day of sightseeing. Breakfast was also very good, and the staff were friendly and helpful. Would definitely stay here again.

CLEAN , NICE BREAKFAST , LOCATION , FRIENDLY STAFF

Bath utensilies could be better , 2 bottles of water could be / should be provided free

All receptionists were extremely nice, breakfast was very tasty

Sauna was not hot enough (70 degrees), there was mold in our room, beeakfast box was too small

The hotel is perfectly situated near the old town and there's a 24 hour reception. For 45 euro a shuttle service can be provided and someone will be waiting for you at the airport.

We didn't get a decent sleep during our visit in this hotel. Above the ceiling (inside a grid in the ceiling) something was dripping two nights in a row. It drove us crazy. The more we focused on it, the worst it got. When I mentioned this to an employee he said they "would look into it". They never did anything.. The room was also on the side of the road. We could hear the traffic (buses, cars and trolleys) really well. When you combine this with the dripping sound and the fact that the beds didn't really have a mattress but rather a topper, you get a perfect recipe for a bad sleep. I would also like to mention that the staff member checking us in wasn't very polite. When he wanted to sell us something (some sort of discount) and we politely turned down his offer, he acted snobby and patronizing towards us. All things considered we don't understand why this hotel is consided to be a 4 star hotel. We would give it 2 stars.