Normandy Hotel Paris - Saint-Honoré

Location great, room and bathroom large and very clean.

Would have like to have been told that the hotel was being decorated although it didn't cause us any problems. One day our room was not cleaned and bed made and we also had to ask several days or refills of coffee / milk in the room.

Location and charm

Not much to complain about

Our room was very comfortable and well appointed. The location is great with multiple solid places to eat nearby along with access to all central Paris has to offer.

The overall service attentiveness was mostly poor. For a place that cost as much as this did and with the number of stars on the outside, service fell far short of expectations. A staff person barging into our room while we were napping mid-afternoon was unreal; our room had been cleaned so didn’t feel the need to put out a do not disturb sign. Also, I had to convert the sleeper sofa back to a sofa , despite having asked the staff to do so. I called and asked right after we arrived and no one touched it all day/evening. Sounds simple, but this bed/sofa did not work very well and had to forced with all my weight on it to close. We booked a room for 2 but they had our room readied as though there were 3.

La posizione,molto vicino alla metro, una buona colazione.

Lo staff non particolarmente cordiale, il primo giorno hanno bussato alla porta dicendo che si erano dimenticati di attaccare le tende e sono entrati in stanza scale e ceste ( noi avevamo già sistemato le nostre cose ) il secondo giorno abbiamo richiesto le ciabatte della camera, me ne hanno portato solo un paio(aperto senza confezione) mentre mi informavano che il secondo paio non c’era di accontentarci. Ed altre piccole dinamiche che non rappresentano un servizio a 4 stelle