An absolute gem in Ticino! Exceptional restaurant, very kind host and an accomodation restored with love and great attention. The annex building I was staying in was full of historical furniture, well equipped and very cozy. Degustation menu at the restaurant is an absolute must. Will come back with great pleasure!

Frindliest staff that I have encountered in a long time. Execellent restaurant as well.

The breakfast was on the light side.

very cool old place, duplex room was big with a king on the top floor and a sofa bed on the ground floor - would sleep 4. we were one adult and two kids and it was great

nothing really - breakfast was fairly basic but fine, dinner was pricey and high end, the whole experience was fun and the people that work there are lovely

Nice Croissants, fresh juice and good coffee

squeeky staircase, which felt like it could break apart any time.

The old architecture, the unique feeling brought by the history.

If there is one thing I would mention that can be improved, it is the mosquitoes 🦟, maybe the hotel can do something to manage the situation, not inside the room, but in the garden and the parking slot. I was outside for maybe 30mins around and got seriously 8 big bumps...

The food is excellent

The chef and receptionist were kind enough to resolve the issues within their limitations. Good antique ambience in the hotel..

I reached around 2pm to the hotel and its closed.. No one is around. Called the hotel its went fir auto response. Then called booking.com and even they couldn't reach anyone. Then finally the chef of the hotel turned up around 3.25pm and gave the key. Later the receptionist came after 20-25 minutes and casually said that Monday we are closed. They said we have given check-in time as 3pm. That's perfectly fine but there is zero communication regarding this to us. Next is the ticino ticket, they were not ready to take effort to create and give us the ticino ticket (which includes free transport and reduced cost for cable cars) . After so much discussions, finally Receptionist found the way to issue the ticino ticket. Very limited breakfast options that too if you ate vegetarian. 2nd day we were offered a cake with juice and not even a croissant. It's not a buffet breakfast. The room was duplex but the first floor had no air circulation properly and it remained hot for the full 2 nights. Last but not the least , the payment machine which they had, not every master or visa card would work there..! God knows what's the old age swiping machine . When my master card(the one used for my booking guarantee) was not working, he is casually telling me to open an account is Swiss using some twint app.. OMG its crazy out there with this hotel. They can't deduct the money using their booking.com account also.. not sure why.. Would never recommend this place. Pay a few Frank's extra and stay in somewhere better and peaceful place.

Very interesting, original hotel. Friendly staff. Rooms clean and cosy. In a restaurant excellent dishes!