The location was good

The apartment that we ended up in was very run down. The first night the water heater was not working and was not able to be fixed the first day which was severely disappointing as we had been on the road all day. The kitchen was severely lacking only 3 forks and 4 plates for a place that offers accommodation for 6 people. there was also no soap to wash the dishes or any towels for paper towels for the kitchen. The dishes were also dirty when we got there. Although the owner came to check the water heater the first night, the only thing they could offer us was a “complementary” bottle of sparkling wine, which doesn’t really compensate for having to taking cold one minute showers.

Not much

It very unclean. I have picture evidence if needed

clean, friendly and comfortable

the parking, however we parked 5 mins away so wasn’t too bad

location central

accommodation tired- leaky stained radiators and noisy in main bedroom

Really friendly lovely staff. Comfy bed. Quiet room. Good shower. Amazing breakfast in lovely surroundings playing excellent music.

No option for extra toast, coffee or juice at breakfast. Cups and glassses weren't cleaned after the room was housekept. Very tiny sink in bathroom.

large and comfortable room

central for all amenities

really good location, great breakfast, room clean and everything you need!

top floor and lift not working!

it's very well located, right at the center of Stirling, and everything you might need. Staff is helpful. Room is warm and comfortable, shower is good, bed and pillows are good. Breakfast is amazing. Soooo much better than the last time we visited! There are a lot of options to choose from, and everything is delicious.

Nothing.

staff are very friendly made you feel welcome. food was great. comfortable beds and living room.

we had to ask twice for new loo rolls and tea bags. housekeeping came and emptied the bins once in a four night stay. it was clean but the dishwasher was dirty inside and there were items left under the beds from previous guests.

Restaurant was very good, hard-working staff.

Stairs everywhere; from car park, to reception, bar, restaurant and rooms. For seniors with mobility problems, this was difficult.

This was a nice old building in the centre of Stirling, very convenient for all the tourist attractions and the station (we went on a day trip to Edinburgh) Breakfasts were good but quite slow some days.

We were not happy with the first apartment we were put into for various reasons, but the staff were very helpful and we were able to move the following morning to a much better one. However, this was on the front of the hotel, so beware if you like to turn in early as this was quite a noisy pedestrian area until around midnight.

Central - close to all restaurants and shops - but has it’s own bistro which is lovely

N/A

wonderfully accommodating staff

seemed a bit out dated

Staff very helpful and breakfast was lovely. Just what was needed after a late night at a wedding.

Room too light in morning as curtains didn't fit the window and falling down in bits.

Great location but still quiet at night so we had a lovely sleep. Extremely comfortable bed.

Great location, very comfortable bed and friendly staff

Room needs a little TLC

good location

parking

The room was clean and large , Breakfast was tasty

Public areas still need updating ,

Lovely hotel and very clean. Also very central. Staff very friendly and nothing was a problem. Fantastic breakfast and food at evening meal also delicious. 😊

The room was really nice and clean. Only problem would be the size of the sink in the room. Very small for the size of the room and not great while trying to wash. We would not hesitate to return to the hotel but would request a different room next time