The location is good and easy to access.

The hotel needs to improve its cleanliness, especially with toilet water.

The location is very good near to Serena mall and restaurants and Sudirman street. Also The staff were very helpful, I'd like to thank Zainul Idris, Rio and Angilina.

Corridors were not very clean, outside my room next room were plants with remaining food for days. I think becouse of lockdown of Covid19 the staff were less.

location

bad smell and water in bathroom not smooth

Good location and clean room.

The swimming pool was not available, which was not announced beforehand.

The kindness of the staff and the cleanliness of the room

the pool can be cleaner

Was still ok, nice staff, friendly. Not bad location.

The hotel has its best times behind it. Pretty used up hotel.

Very good location and the staff is good and helpful

hair dryer was small and couldn't work well, the one in my daughter's room couldn't work as well.

spacious room, big comfy bed

On the last 2 days of my stay the rain shower didn't work. And every night, like literally every night, whenever I returned to my room, the card could not open the door and needed to be fixed by the receptionist. Not many international TV channels and picture quality was poor

The room is clean and big

in room, no wardrobe

I like the puffy bed and nice lighting for the room also swimming pool is a small one yet very comfy due to only me and my husband owning the pool at the time. I wonder if it was so many people on the pool might be very compact for swimming.

The hotel only provide buffet breakfast if the amount of guest are 30 pax. Unfortunately, I would like to spend my Ied holiday at this hotel and enjoy the buffet breakfast but the guest were only 6 people on that night. So, No buffet breakfast without early announcement. So, I asked to be able to late check out on 3 pm. At first, the staff was not easily agree due to late check out only until 1.30 pm but then she asked the management and allow us to have late check out on 3 pm.

Spacious room. Tidy. Clean. And Air Conditioning is work well.

There's just no fancy wardrobe, only small to hanging the clothes. But it's fine for one, two days to staying.

Stuff is so friendly ,and the location is perfect it’s just 2 min walk to macdonalds and starbuks

There is no usb charger on the lift and right the bed !!