Beautiful hotel, property and excellent staff. We loved the decor, the focus on details and the outside grounds (despite the cool weather during our visit). The bar (with local cocktail) was a highlight. We had a nightcap each night of our stay. The breakfast room (library) was amazing too.

Our room was excellent, but not enough outlets to plug in our devices. Also, a bit dark (especially with the shades drawn)

I loved the hotel’s luxurious design inside- out, and the staff’s support & kindness. The paper roll in the bathroom was of excellent quality with beautiful stitching! They accommodated us for an upgrade as the rooms were smaller than expected, which was very much welcoming! The room service people were truly kind & helpful in anyway they could, which said a lot about their hospitality🍓 The food was good but a bit salty and if you enjoy your meats well done, you’ll need to reinforce such as in Europe that it’s still medium rare from the inside. Otherwise, we loved our stay!

Salty food (e.g. seafoods as fish) and not fully cooked. meats still medium rare vs well done when asked for such.

The staff at the front desk were all female and the atmosphere was relaxed and very friendly.

Nothings

Great rooms! Great restaurant service! Best location! Fancy !

Expensive !

The property was absolutely magnificent, the rooms was great.

The hotel is really extraordinary, great location in a quiet area but near everything. The personal was also very kind and warm

Nothing

What didn’t we like? First of all the building itself is like a mini castle in a quiet and cozy part of town. All of the staff are nothing short of amazing. The rooms are stunning. The breakfast in the garden (aka oasis) was exceptional. I wouldn’t consider any other hotel in Madrid.

Nothing. Really.

The service and library room

The gym was not available