URSO Hotel & Spa, a Small Luxury Hotel of the World

Great location. Very friendly staff. Very well appointed suite.

Beautiful hotel in a great location, with excellent service and a very welcoming atmosphere. The staff were consistently friendly and helpful, especially Joudy at reception, who was exceptional.

Nothing significant. One of the lifts was temporarily out of service for a few days, but otherwise everything was excellent.

The hotel is in a beautiful very early 20th-century building with huge windows and lots of ornate decoration - including a wonderful lift. The atmosphere which has been created is tranquil and restorative. The rooms are spacious, elegant and comfortable, with nice bathrooms. Breakfast was delicious. Most importantly, the staff were delightful - thoughtful and attentive but never intrusive. We were greeted very warmly by the charming young men on the door (and later by the night porter); the reception people were very friendly and efficient; those in the lobby bar and serving breakfast were equally so. They all deserve commendation. The hotel is well situated with two useful metro stations very close. We had a terrific stay.

La posizione,lo staff davvero gentile ma un po inesperto.

E’ un 5 stelle lusso,ma in effetti non lo e’,fanno pagare il caffè nespresso nelle camere (mai visto in in 5 stelle),fanno pagare il servizio “spa’ una piccolissima piscina con un idromassaggio.Ho lasciato un pacco da spedire ed ho pagato circa 30€ per averlo in 4 giorni ma sono passati 7 giorni ed ancora non ho ricevuto niente.