The Thatch Inn

Nice outdoor area

Bed too close to door

Excellent Very clean Food fantastic Great value

Lovely bar area, friendly staff, nice clean room, fab breakfast.

Not keen on self check in - feels impersonal - it’s more a question of personal taste, but I think having a human present at check in is not too difficult? It also felt a bit weird going down to a busy bar during the evening asking at the till for a pillow and some milk! Middle aged men supping on their pints maybe doesn’t mix with mad middle aged lady asking for a pillow! Notwithstanding this, I then had to ask again about 25 mins later, and to be fair, I got what was requested immediately with an apology and a “it’s been very busy”. The staff are so lovely - they don’t need to hide behind a self check in! I’d suggest that having dedicated “hotel” staff would also save mixing pub business with routine room requests, and make everyone’s life easier. The staff looked pushed to cope with a busy bar and routine room requests.

The auto check in worked (although I had to ask where the room was). Noise lessened at closing time. Meal was tasty, but see below...

For a hotel billed as being very old, you wouldn't know it. The room was bland with no hint of history. Pillows were lumpy. Til closing there was quite a lot of noise. I could hear the music in the dining room and people going to and fro and their conversations. I ordered the chicken Kyiv.... there was no garlic butter inside. The sauce was tasty but watery and so made the breaded chicken soggy. The broccoli was replaced with green beans. Not a huge problem. The hassle back potato was a bit overdone but was able to soak up the watery sauce. The staff were clearly overstretched, but polite. On using the auto checkout, I was asked to pay, but I had prepaid. Luckily a member of staff told me all was fine and that I could just go, but that shouldn't happen. The location is simply on a main road so not what the name conjures up (although of course it is thatched!)