Universal Hotel Neptuno - Adults Only

Breakfast was really good. The pool area is beautiful.

The pool should be open later.

Great location, right on the beach, public transport from the Airport (bus stop) right at the hotel, breakfast really good, tasty and very fresh. The room (no 232) was super modern and clean with a beautiful sent in the air which is quite unusual. Bed comfortable. Huge balcony stunning view to the pool and the sea, coffee machine with pod was great, mini bar full of drinks. I have never seen a hotel as clean as this one! Congratulations to all the hotel staffs who made my stay super good! Especially the breakfast team who surprised me with a little cake and singing for my birthday. Another surprise from the management for my Bday with a voucher for Balinese Spa day with 2 glasses of champagne. Big Thank You for making my short stay so memorable! . The pool area with the live DJ was super good. Always clean and pleasant to stay. Plenty of sunbeds with umbrellas. The heated pool with the Jacuzzi was my favorite thing. I definitely would love to return.

As everything was super good I cannot say anything negative about this hotel and its stuff!

Hotel was lovely

Indoor pool was a little cold

Right across the street from the beach. Nice pool area. Included nice breakfast in the restaurant. Nice multilingual staff. 10 minutes from airport.

Very noisy neighborhood right next to night clubs, loud music and crowds til late night, German tourists party area. The restaurant on the ground floor is also a lounge by night, pumping beats until midnight. All good if that is your thing, but definitely not the quiet beach relaxation place. Hotel seems nice and modern but the room was very basic, outdated, small, and missing normal necessities. Also very far from historic downtown.