The location was good for the job we had to do.

The room was stuffy even with ac and a ceiling fan. No extraction fan in the shower and was quite noisy with windows closed.

lovely clean

prebook restaurant i straight away if you don’t want to leave hotel otherwise you won’t get a table however eat street Rotorua is exceptional amazing variety of restaurants

location

all was not good

Nice pool

Got disturb at 2am in the morning someone trying to open our room. Had to call reception to sort it out.

Nice clean rooms, breakfast was yummy.

The decor is a bit drab especially the dark colours.

We loved the heated pool, good size and clean. The staff were great and polite especially the night shift crew.

Rooms are a bit tired already, we didn't realise that the room we booked only had 1 ceiling fan, so It was a bit warm at night. However, staff were quick to provide a desk fan which helped a lot. Carpet corners a bit dusty as vacuums don't seem to reach them, some old candy wrappers under the bed. There are also no place to hang wet clothes in the bathroom. Breakfast buffet was a bit limited in choices compared to similarly priced hotels in the area.

The pool ,spa and jacuzzi facilities are great...rooms are clean and nice with a beautiful view from balcony.

The gym facilities are a bit poor.

great location - tight next to the geysers, food in the hotel restaurant was exceptional!!!

hotel is comfortable but needs facelift - it’s a bit tired

easy access

bit old

the kids loved the pools and the buffet breakfast was amazing

pool maybe needed some updating

The only thing we liked was the secured parking area.

Everything else. Distinction hotel is a run down hotel where you could NOT get your money's worth. When we arrived, front desk people were boarderline rude. The room was dark, gloomy and dusty. The pillows, bed and duvet smelled foul. The beds felt lumpy like it was never replaced since they first opened. Paints on the walls and doors were also chipped off. It is very outdated. Hotel towels were as rough as a sand paper. We stayed 3 days there and the breakfast was the same each day. Also, when wanting help with our luggages, the front desk people were of no help at all. We would never stay here again even if it will be for free.

Heated pool