第二次入住，地理位置优越，免费电车用起来！

浴室太小，和套房总面积不符！

I stayed at the Clarion for 5 days prior to starting work. I stayed in another 2 hotels, including the Pullman on the Park. The Clarion is far superior in my estimation. From my check-in to check-out the level of service was top notch. Particular thanks must go to Elvie, she went above and beyond in making my stay absolutely stress free. Her bubbly nature, ability to rapidly address any issues, (which were minor) were dealt with the same enthusiasm as a major problem. From price matching my Genius 1 discount of 48%, to which the supervisor/manager raised eyebrows and concern, her professionalism was faultless. As a frequent global traveller, I have seen many supervisors/managers with a lesser skillset....#justsaying

Zero. The place is excellent.

The bed and shower, location.

Nothing

Very convenient location, swift check-in and friendly staff. Bed was extremely comfortable.

The room was a little stuffy due to the ducted heating which according to the wall sign could only be altered by a few degrees.

Came for the F1 - so location and view to southbank were excellent!

The shower was also a bath and the water went everywhere- the fixtures need a bit of an update.

Each interaction with the staff was very pleasant. None more so than during the power cut at Breakfast. The restaurant staff went above and beyond to ensure we were still catered for in a really nice way.

Nothing to complain about

Location and the friendly staff

There was nothing to dislike

very smart clean and comfortable . In a very good location for morning walk and breakfast before check out . Staff very courteous and helpful . Staff ensured I had a cab on time to get me to my function Saturday night

miss the Cafe and Restaurant

Good location and clean

Very very poor wifi No flexibility of the staff because I made mistake of the day of check out ( nobody asked me to confirm at check in!) and I was away for 3 night ( 12 nights booked!) After 3 complaints, they offered me aportabke modem ( thanks for that!)

We arrived at 8 am from international flight but Michael in the desk was very helpful and accommodating and even let us leave our luggages at their office so we can start going around in their business district already. Make you feel at home in a foreign land.

None

No restaurant

The shower was small

Great location for what we wanted to do.easy to get to and easy parking

Could do with better block out blinds.

Clean. All requests were happily attended to. Great water pressure in shower

Bit noisy with trains so like note said we had to have bedroom door shut which isnt ideal.

Fantastic location and Clean 24 hour accessible

Could have had 2 toilets ... would have been better for 4 people

Clean

Staff was not friendly

The location was perfect.

Room cleaning wasn't made everyday...so we need to ask new towels everyday in the lobby.

Fantastic Loaction close to everything we wanted to do. View from our room was also fabulous and the staff very helpful and friendly. Highly recommend staying at Clarion Suites Gateway

We had a one bedroom apartment and it was OK. It was clean and the bed was comfortable. It was also quiet

The location isn't great and is in the business part of town. I guess this would suit people there for business. The room is smaller than it looks in the photographs and the bathroom is cramped. We had a room with a fairly dismal view of the building next door. Little things, like a sachet of washing powder were missing. I would not choose to stay here again - there are better places in Melbourne

comfortable. check out at 11am

location. a bit far from the Mall

everything, we stay here a lot especially if we have our grandchildren with us. close to footy, southbank, DFO and shopping