east check in. clean and tidy. had everything you needed.

Nothing

I liked the layout of the rooms, two bedrooms upstairs, each bedroom has its own bathroom, enough toilet paper, comfortable bathrobes hanging on the bathroom door, small fridge and lack of space to freeze things, but this is not such a big minus. - We won't rate the location, the building is on a busy street, but we were on our own on New Year's Day and rarely did any cars pass. Besides, it's very close to Sainsbury's and not that far to Lidl. - Kitchen well equipped with cutlery, dishes, oven and electric kettle. - Large TV, plenty of space to store things in the bedroom. - great hydromassage bathtub in one of the bathrooms, two people can bathe in the tub at the same time. I think it was the best hot tub I've ever taken a bath in.

An artificial, nose-biting smell. I don't know where it came from, but it was strong enough to interfere with eating. The smell was only in the lower part of the apartment. I opened all the windows, but that didn't do much. - The device for changing the temperature did not really work, because the temperature was set in advance. No matter what temperature we set, it did not exceed 21 degrees. Before midnight, there was no way to turn up the temperature more than 21 degrees (it was cold after opening the windows to ventilate the smell). After midnight, the temperature was even lower, according to the instructions that came with the unit. It's a pity that the device's operating time wasn't extended, because we stayed there for New Year's Day; after midnight it was already very cold. - Cleanliness, but only superficial. The dishes in the kitchen cabinet were dirty, stuck with something, we found crumbs inside the plates and bowls. As soon as we arrived at the apartment, we started washing them instead of celebrating the new year. BUT if the dishes were not clean, you could at least leave a higher quality dish liquid. The one we found at the sink was incomplete, dirty and probably the cheapest possible, it was difficult to wash dishes with it. Higher quality dishwashing liquids are more expensive, but just a few drops of liquid on a sponge is enough to wash a few dishes. - The blind in the bathroom looked awful, hanging over the bathtub. - Some surfaces were greasy, as if smeared with a thick layer of oil. Strange, if it was a special oil, protecting the wooden surface, how to explain that the dining surface in the kitchen was also greasy? How to eat in such a case?

Clean. Nice. Modern. Good parking. Good communications from owner who left a key as we arrived late.

Arrived in December and there was no heating on. There was a small fan heater in a cupboard but it was unsafe and not PAT tested. It made a horrible bearing gone noise. We did not dare use it. The matress had a spring gone and was uncomfortable. The duvet was thin with no heating too. The door mortice lock was difficult to open with the key. Not 4 star. Let down what was a nice property.

very clean, complimentary toiletries, etc. staff at the retreat very friendly

traffic noise

everything inside required

the location wasn’t the Greatest, if I’m honest

excellent cottage with two bedrooms and bathrooms.

Worked well for us to self cater as we wanted to stay home in the evening after a busy day. The owner and the staff were so helpful and that makes all the difference. We would return.

The double bed was lovely, the single a little, maybe a ‘comforter’ on the mattresses might help.

Great breakfast - local food choice. And served by friendly happy staff. Lunch followed by a back massage was a real treat. Great if you just need a little time to unwind. The owner has thought of everyway to help you relax!

Nothing

not disabled friendly and this is not stated on the website

not disabled friendly and a cottage is one floor not a place with stairs we had to sleep on the sofa

The property was extremely cosy and comfortable.

Very cozy warm and comfortable with everything we needed. Such a lovely cottage very close to lovely Leek. The owner is charming and so kind and helpful.

There was nothing, it hit the mark completely. Thankyou.

Property spotless clean; very well equipped; milk, tea, coffee, sugar, salt, pepper provided; bathrobe provided; very close to the tourist attractions. Thank you for professional service :)

N/A

Small but compact, more suitable for a long weekend than a week. Parking was good. Enjoyed our stay.

Lacking a few items, could have done with a chair in the double bedroom to put clothes on etc. Only 2 forks for 3 people. Maybe a hook on single bedroom door as no wardrobe in there.

The cottage was lovely - and the welcome was exceptional. It was warm and cosy and clean. Leek is a beautiful town and the cottage is walking distance from the shops and great places to eat.

The only reason I haven’t given the cottage 100% is because it is on quite a busy road but after a while it didn’t bother us and the road was quiet at night so it was fine.

cosy and convenient location.

Loved it we will be going bk valentines day ❤️

All great

Lovely, comfy and good location

It was very cold

great location , exceptionally clean.

could do with a non stick frying pan.

Super location, well equipped and clean, owner was very welcoming and friendly.

Lovely stay at the cottage, perfect for what we needed it for with plenty of space

Nothing

The property was well maintained with plenty of facilities and clean throughout