OZO George Town Penang

Great location, lovely pool, access to water dispensers, gym, clean and comfortable rooms.

It’s a strategic location, walkable to many eateries and even using Grab to other tourist spots were only less than 15 minutes away!

Housekeeping. I prefer to have my room cleaned daily, and not just changing towels, taking out the trash sort of housekeeping. But with vacuuming, cleaning the toilet and shower area kind of housekeeping. Pretty sure prior guests left their eyelashes with eye stool on the curtains and hair on the sofa.

Comfortable rooms, great views, friendly staff nice spacious pool area.

Would have liked a bar open regularly

The location is very good.

Upon check in on 7 May, the reception lady put us in room 909. That room was so contaminated with cigarette smoke small and possibly other allergens which made us sneeze and cough with running nose and teary eyes. When we asked to change to a different room the next day, the reception man told us right away that the 9th floor had smoking issues so he moved us to room 1110 which was was better. You should have cleaned room 909 thoroughly before you sell it again because it can be a health hazard. Ironically, the first reception lady who checked us in remarked that room 909 was a very nice room as if she was doing us a favour assigning that room to us.