Vivanta Thiruvananthapuram
A proposito di questa hotel
Ubicato in Thiruvananthapuram, questo affascinante hotel a 27 € per notte è un eccellente opzione per il tuo prossimopausa. Situato a Trivandrum, a 500 m dal Museo Napier, il Vivanta Thiruvananthapuram offre un ristorante, un parcheggio privato gratuito, una piscina all'aperto e un centro fitness.
Servizi
Piscina
Aria condizionata
Animali domestici ammessi
Internet/Wi-Fi
Parcheggio
Lavanderia
Balcone/patio
TV
Accesso con sedia a rotelle
Palestra/centro fitness
Adatto alle famiglie
Mappa di Thiruvananthapuram
Recensioni
4.1/5.0
Eccellente(864 recensioni)
100% di recensioni verificate
10.0
The room and the Food was excellent
Everything was good
8.0
Ankush at the desk was amazing and helpful. Service with a smile all day .
Mahesh in the restaurant was the same and accommodating, service with a smile everyday. Both staff are an asset to the organization.
N/a
6.0
Compared with Vivantas I have stayed elsewhere, this one has quite a poor looking restaurant. Food items were limited.
Ambiance. Larger spread of food. More effectively trained staff.
8.0
Appam and other Kerala dishes. Wish they had puttu and kadala though
10.0
Excellent cleaning staff, chef and staff at the restaurant went head over heels to make our stay comfortable. Reception staff too were very accommodating.
I wanted egg Appam, a traditional delicacy, was refused as told it was not in the menu though plain Appam was. Later I saw the chef cooking egg Appam so I queried and was told it was for the GENERAL MANAGER of the hotel Vivanta. I was not happy about it and said the guest or customer should come first or treated equally.
9.0
Clean and good size rooms
Good service
Breakfast options were limited
Most of the towels had stains on it
Checkin took a while
8.0
located centrally so convinient to visit temple and market
speedy traffic just outside the hotel.local bus drivers are rash
3.0
Their entrance and reception area is very glamorous. I guess that where they spent the money.
1. Cleanliness and I was told it’s new- it’s pretty worn down for a new hotel
2. Rooms are small with tiny windows, it’s suffocating
3. Restaurant has a low ceiling, it feels like you are eating in a dungeon
4. Food is mediocre
5. Pool had murky water and fake grass, no bar or restaurant on roof top
5. When I asked for another room, they said they would but no one called or followed up. At 2:30 they showed me another type of room which was dirty too. Then another but they wanted extra 10000 rupees. So I said no. Then they wanted to charge me for an additional night since it’s been 3 pm. They made me wait 4:30 hours… so very bad customer service.
9.0
Clean, good breakfast spread and courteous staff.
The check-in staff voluntarily said, that he upgraded one of our booking.com rooms. But when we compared later with the facilities, both were same and nothing upgraded…here I would ask them not to claim or say so considering the client is not always dump
9.0
The hotel had all the amenities, very helpful staff and good breakfast.
They also safely returned our misplaced wallet
The location access to the hotel was a problem due to some ongoing construction.
10.0
Everything is amazing
Cleanliness
Food
room
staff
parking
Vivanta knows very well - how to give amazing customer experience
Na
10.0
Friendly and helpful staff
Location was difficult to explain to the auto drivers
10.0
Very helpful staff and good location near the market. Pool on the rooftop.
10.0
Breakfast was good. Good variety of dishes including enough that were freshly cooked ones. The rooms were just right with a great view. For an even better view the rooftop cannot be beat.
Nothing, really. I cannot complain about anything.
10.0
Extremely comfortable, great food, exceptional service.
Nothing.
6.0
Location, food was delicious
Staff was not so professional , room service there was expired milk sachet which was changed after complaining. Staff looks confused not able to manage crowd
9.0
Staff - extremely polite with a pleasant smile always. Ready to guide and help.
9.0
Great
Difficult to locate
8.0
The hospitality was as you expect from Taj group. The house keeping as well as the attitude of the staff was very pleasing.
Since this is a vivanta brand the rooms as well as other facilities were ergonomically designed to save space. The bar and the gym was very tiny.
8.0
The staff were great. Mr Naseem (Duty manager), Sudheer (Ops Manager), Febin(Front Desk) to name a few were very attentive. The staff in ints entirety were very warm and genuinely attempted to help where ever possible.
Staff needs to feel supported. English is not the first language and English spoken in foreign accents can be daunting. Training should be provided to understand foreign accents as well as asking for help. Communication around help through collaboration with colleagues and managers need to be emotionally supported through authentic positive feedback.
10.0
The infinity pool, friendly staff and comfy beds.
/
10.0
We liked the stay overall. I like the hotel and will be back when I get an opportunity. Staffs were great and amazing. The manager was great too.
You stated a preference for rooms to be close together during booking - But what happened was our families were separated. We booked through booking.com (Emirates), but when we went to the hotel, the receptionist did not honor the booking and I was given a different rate. The manager intervened and we were able to get it fixed. The second most unlike event was - our passport photocopies were lying on the top of the printer when I came back to check on the door access key. Passport contains most personal information and those should be protected. Staff should be trained on that.
8.0
Breakfast
Night front office support
9.0
Nice clean hotel
1.0
Not what i expected from a Taj Property.
10.0
We liked the buffet and the pool
The bar was a bit too pricey
10.0
Overall location and property
Bar items could have been added
9.0
Good location, friendly staff. Clean and organised
Breakfast options could have been better
10.0
customer service
friendly staff
friendly manager who recognise me from my previous stays
often gets welcome drink
they always offer free of charge late check out if they can
if you are coming to Trivandrum as a solo traveller or as family, this is the best place
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Thiruvananthapuram?
Il prezzo medio per un affitto a Thiruvananthapuram è 36 € per notte. Questo affitto è 9 € meno caro rispetto alla media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Vivanta Thiruvananthapuram. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Sì, presso Vivanta Thiruvananthapuram è disponibile una piscina. Buona nuotata!
Vivanta Thiruvananthapuram accetta animali domestici?
Sì! Questo hotel accetta animali domestici. Per ulteriori informazioni, si consiglia di contattare il fornitore di prenotazione in merito alle politiche sugli animali.
Quali servizi sono disponibili presso Vivanta Thiruvananthapuram?
Abbiamo trovato 11 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, animali domestici ammessi, internet/wi-fi e parcheggio.