Radisson Blu Hotel Chennai City Centre

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Most of the staff was great and helpful. Room was good and breakfast buffet was amazing. We didn’t have shower gel in the washroom when we got the room and when we addressed it, staff came to replace the empty shower gel. We also had dinner at the hotel we stayed and food was amazing. We had a phone call to our room and they said that we could get 20% off for dinner but staff didn’t honour the discount and refused the discount at checkout.

I did not like the curtain in the shower. There is too much gap between the curtain and the floor leading too much spill over of shower water. Shower space too narrow. The top shower is directly spraying water directly on the head as soon as one operates.

I stayed one night at "Radisson Blu Hotel Chennai City Centre hotel, i am not ok with the service and the maintenance of the bathroom. I did late check-in, once i did check-in front desk person helped me on getting into my room. Room was maintained well and it was good. We spent an hour and after that i went to wash room, I could see the toilet was used by someone and it was not cleaned and flushed. When i called the front desk they said they will send the person to clean. after some time this was solved. After an hour we tried to connect the Wifi it was not working. when i try to call the front desk they updated my Surname and asked me to login after refreshing the page. I tried the same way but that did not worked out. Since the bathroom was cleaned i went to the restroom again. to wash my hand i use the hand soap but there is no hand soap it was empty. When i tried the front desk multiple time no one picked up. I directly walk into the front desk at the midnight and informed about this. they said will be taken care. same time i checked about the Wifi they verified and they provided alternate way to use the wifi. Overall they Room was neat and clean and the Breakfast was nice and the service was good. Service and the treating the guest needs to be improved lot.