AC Hotel by Marriott Oakland Downtown

It was clean, nice views from the window and all staff were respectful, attentive and helpful!

No complaints

The location and facilities are excellent.

Toilet handle broke. So toilet ran all night

Parking was awful. Street parking only. Unless you want to pay $50 for a valet that had us waiting for over 30 minutes because they could not find my car

It is a nice and new building. It’s kept clean.

This hotel must be offering hotel vouchers to the unhoused population as in the evenings I saw 4 separate individuals check in who smelled strongly of not having good hygiene, two had dogs, all had carts of bags with belongings. It’s just a weird vibe when on vacation. I went to do laundry and there was a lady talking to herself in the laundry room who appeared unhoused. Sketchy block with a building across the street that has not changed since a 2023 trip to this property with the same mattresses still wrapped in plastic 3 years later. Overall, Oakland has improved since ‘23, but it’s still a work in progress. I was also double charged for one of my 2 rooms this trip. Paid Booking.com and property said I had not and made me pay a second time at check in. Really screwed up my budget and I’m waiting for the extra charges to drop off my credit card. It took 2 days of calling the manager and stopping at the front desk to get any response.