Catalonia Riviera Maya Resort and Spa All Inclusive

I had a pleasant stay at this hotel. The staff was welcoming and helpful, the room was clean and comfortable, and the location was convenient. Overall, it was a good experience, and I would recommend this hotel to other travelers looking for a comfortable and reliable place to stay.

Staff was excellent, rooms were cleaned and the grounds are very nice

Overall we enjoyed our short stay. The rooms are nice and updated. The air conditioning was perfect! The property is beautiful and well maintained. The food at B Loved was our FAV (privilege wristband). The breakfast buffet was also very good. However more lunch options would’ve been nice (a pizzeria, tacos etc). The reservation policy for dinner is a nuisance as we would’ve liked to try all the restaurants and could not. A better schedule for the restaurants on the website would’ve been helpful to know which nights each is open. It also would’ve been nice if there was staff to take drink orders at the pool. Music playing around the resort would’ve created a more festive atmosphere. Sometimes it was very quiet. The spa was very relaxing.

We were privileged guest based on the length of our stay. The rooms were good, clean and spacious. Our room had a tub in the patio which was pretty cool. The resort is nice, clean, and you get to see wild life through it. We were there during algae season so we didn’t get to experience their private beach, but we heard it’s very nice and enjoyable during other times of the season. What we didn’t like was the pools closed early, 7pm, and not a lot to do after that time. The other downfall was the food. The resort has 4 restaurants but they only allowed us to make reservations for two of their restaurants . Also, if you make a reservation and miss it, you can’t reschedule. We missed our reservation because of a tour. We ate at Ayami, it was very good. We ate at steakville, we missed our reservation however when we got there they allowed us to reschedule with only sirloin option. The sirloin was hard and looked like a rock. The buffet food is the exact same everyday and it’s not that great. The beef was not tender, pork was not tender, veggies were not soft, too hard. They have food warmers under pots however the food was still cold. Not too many good desserts. The hotel is in a great location that has its own little town. Great to walk and enjoy the residential homes and view other resorts in the area.