Paamul Hotel

Great boutique hotel with great restaurant with delicious food and nice not too loud music. My husband even asked for the playlist. We were here with our 3 kids and they loved the pool and playing on the beach. The suite is big with an amazing view and close to the restaurant. The hotel is situated in the small ‘village’ of Paamul, which makes the setting very local and homely. Definitely recommend to stay here if you like small cosy hotels with good service like us.

Very comfortable, sandy beach at your doorstep, chill atmosphere , sunbeds, pool with whirlpool, beach service and all other resort-ish amenities included. Private parking next to your room. Breakfast was amazing! Take the breakfast included option: you get fluffy pancakes with fruit, 2 eggs with delicious bacon, juice and an American coffee, that they would refill for free. Dinners were also tasty.

Rooms are a little bit outdated and AC was leaking. Waiters are used to USA style of tipping, which is not the case in other parts of the Yucatán peninsula (Holbox, Valladolid, Merida, etc.). As Europeans we apparently didn’t tip them enough the first night one of them (Maartin) didn’t even look at us anymore during the rest of our stay, after we gave him “just” 10% tip. Other staff members were friendly and helpful - maybe also because we increased our tips as we didn’t want to be ignored by the whole resort for the rest of our stay.

The breakfast was excellent and we were able to select from a nice variety of meals and juices. We also ate dinner at the restaurant and several times and all were delicious.

Spectacular location and views of the beach, rock-free swimming possible in front of the hotel with no sargassum when we visited in October. Beautifully decorated trendy restaurant/bar area with unusually good food. We were happy to eat here 3 nights in a row.

What you will not find in the rooms: any shelves or drawers for clothes, any hooks for towels, a drying rack. You thus end up living out of your suitcase on the floor, putting your wet towels straight on the floor, and hanging your wet swimwear (it's a beach hotel!) on the terrace chairs or coffee table, which you then can't use. All this makes for an unnecessarily uncomfortable stay and is really a shame as it would be quite cheap to fix. The guest experience has not been well considered. There also seemed to be a problem with the showers, which were so weak that I eventually gave up trying to get the shampoo out of my hair and just left it to the next hotel. It was like trying to shower in the rain. The reception opens at 9am, and communication in English is not standard.