We stayed on Saturday. It was clean and nice hotel. We really liked it until midget I heard none stop club beat sound from somewhere in midnight until 5 AM in the morning. We cannot sleep at all. I’m not sure if this happened only on weekend.

Never have I had such mixed and polar feelings about a hotel. All of the service, the actual building, and the location gave me extremely good and bad experiences.The Indian lady who came to fetch me was courteous and friendly. The first impression of the room was fantastic - high ceiling, spacious, fully equipped kitchen and tasteful, stylish decor. Location-wise it is smack in the middle of historic Georgetown with easy access to the most delicious food. Seems too good to be true... and it was. Came back after 21:00 when the front desk is unmanned and discovered all the things I didn't hope for. My key card got demagnetized and there was nobody to help. I was finally able to find this gentleman who sat outside (not in uniform). Turns out he was the security guard who managed to get me someone to get me into my room. The service attitude was good, but the scare was too much. Then, I realized the toilet was not cleaned - human excrement in toilet bowl. Wifi is at a speed that it is virtually not functional. The redeeming two points were the hot and stable shower and the very comfy beds. The air conditioner is not cold even when set to the strongest possible setting, so sleeping with the blanket is not an option. Crazily loud music with heavy bass blasts outside somewhere and even with my 3M earplugs I could not block it out. Motorcycles also zoom by very loudly throughout the night. No sleep whatsoever, despite bed being so nice. What a torn experience at such a pretty hotel!

Convenient location. Big, clean room. The only disadvantage is the noise from the street and nearby night clubs, but it is tolerable, considering all other merits.

Hotel is located in a nice old historical building - well restored. Rooms are large and generally speaking quite comfortable. However, I do not recommend this place as the service is poor : reception empty most of the time, no breakfast options, rooms are very noisy etc. As the hotel is not cheap, I would have expected much better services there. I do travel A LOT and I believe that there are better choices in Penang

Fantastic stay at this charming old shop house that's converted into a hotel. Rooms are very spacious and there aren't too many rooms, making this a nice and cosy place. Location is central and just opposite the famous food street. The noise from the main street at night could be quite loud but is bearable. The room lock is problematic and often takes a while to get into the room. Friends in other rooms have the same issue.

Clean and large room. Didn't like the noise and lack of drop off area.

Great place, lovely owner, a little noisy all through night as situated at busy junction

老居新修不久，屋內非常大寬敞、高檔傢俱及浴室和廁所分開，有很多小意外的裝備如微波爐和杯、碗;走不遠就到喬治城和光大公車總站...雖然位繁忙的馬路邊有些車吵，但是不影響我們. 仍然非常建議值得一住. Our stay was very pleasant the staff was great! The room was very large,clean and equipped with every thing necessary. The location is George Town near the Komtar Central bus station so walking distance to everything! We would recommend this to all!