Hilton Buena Park Anaheim

I loved the ambience. Enjoyed the modern style as well. Room was wonderful and comfortable. The pool looked amazing especially at night.

My only complaint is parking. Valet only. Curious if you can park all your guests cars somewhere, why can’t we self park?

I have stayed here before, facilities and staff are always excellent.

No option for self parking is rather annoying. I fly for work and dont usually include cash for valet tips in my budget, and I'm unable to get up and leave at a moment's notice.

Everything

N/a

Property is outside and inside is nice . Very elegant decor and ect . Property internally is clean and nice . You can smell the cleanliness and I like that . House keeping is doing a great job. I called morning of check out for a towel and they were quick and prompt with delivery.

Property is decent; however, the parking situation is odd and uncomfortable. There is no street parking, self-parking lot, or parking structure available to guests, so you are forced to valet your vehicle. What makes even less sense is that valet simply parks your car in the parking garage attached to the hotel building. On top of that, you are charged a $27 valet fee plus expected tips every single time you take your vehicle in and out, which becomes very expensive and was definitely not something I expected. For 1 night stay for over $209.00 you’d think breakfast would’ve been included in the reservation. Coffee creamer is limited to 1 small creamer per person which is a very small amount. Chandler light in room at table fell on my husband’s head after hitting it while attempting to sit down . He fixed it . Also, upon check-in, the front desk/guest services experience was unpleasant. The older blonde woman assisting us had very off and unwelcoming energy. Her demeanor felt awkward and intense, she barely made eye contact, and she did not seem friendly at all. She appeared irritated to help and as though she did not want to be there. It made the entire check-in process feel uncomfortable and awkward.