Citadines Danube Vienna

The room was super clean and smells fresh. The hotel was in a great location though reaching it by a car is a little tricky. Few minutes walk to the train station and Westfield Mall. Also there’s a small lake nearby with interesting activities.

The only issue we had was finding the hotel and the parking when arriving by car. The hotel is located within a building complex, so it’s not very easy to spot while driving. It would have been helpful if the hotel had informed us in advance that the parking garage is called “Twenty One.” We drove around the hotel twice before eventually calling reception for directions to the parking.

Hotel was overbooked, I got placed in an outstanding Hotel. Everything was arranged by the personal - I had not a single worry! Great Stuff, will probably book your hotel again!

The apartment nature of it. I loved the kitchenette

The room is well equipped with small kitchen. Located near the Metro station and a large mall. A supermarket is available o floor 0.

Our room had a very bad smell coming from the bathroom, it is a known problem in specific rooms in the Hotel, I just sow many similar issues reported by people in their feedback. The hotel knows that there are such problems in specific rooms (not all rooms) and still is not resolving the issue and is just hoping people won't complain. We did complain, they did something that lasted for few hours only and came back much worse. They didn't offer to change the room and did the same fix again for few hours. This Hotel has a great potential so not sure why they are not resolving the issue permanently or at least stop putting people on the problematic zone till the issue is resolved. This is just showing they don't really care about the visitors experience. I'm not talking on small issue that you can ignore, even if you close the bathroom it still come out and if the bathroom is closed when you open it you can't go inside.