• Hassle-free Check in. Sent us all instructions and helpful information before check in. • The location was a 3-5min walk to the Victoria Train Station and once you get out the door - you are surrounded by restaurants, Pubs and Sainsbury’s was a stone-throw away. Very convenient location to shops and main transpo. • Bus rides away from major tourist spots • The property is well decorated and modern

• As we booked at the hottest days in London, they provided A/Cs to the 2 rooms (masters and 1 room on the 2nd flr) but none on the 3rd room. We appreciate that there was a fan, but it was blowing hot air. The listing had A/C as part of the amenities so we were expecting to have A/C in all rooms. I guess it would not be an issue during other times of the year. It was just unfortunate that there was a heatwave in England during the time we stayed there. • On arrival, the place was not dirty but it was dusty. We had to clean surfaces on check in as our toddler suffers from eczema and gets flare ups with dusts. The carpeted areas could have benefited with proper hoovering as it was also dusty. The toilets/showers and basement kitchen were clean - so just needed a quick wipe. There was also a big yellow carpet stain in the middle of the master’s bedroom - we informed Sally (who introduced herself as the cleaner) immediately when she came over that night to set up the blow-up mattress that was missed before our check in. We also informed Sally on the dusty state of the property on arrival. She said they hire a company to do the cleaning and she’ll pass over the information. The stain - she said she knows about it and the cleaning company said they can’t take it off the carpet. It also had little funny smell at first - we left the shower door open and it was better. • Refund of £500 deposit was not processed immediately on the day of check out as per their policy that was sent when they asked for the deposit before check in. I needed to message the property through booking.com twice to follow-up - did not get a response. Then I tried to call Joel (?manager of agency managing property) 7 days after check out, but no answer so I left a voice message. Until I received a whatsapp message on 6/6/26 saying that it’s been refunded. We checked out 29/05/26. We received it in the end after several prompts.

casa tipica inglese, ottima posizione, zona tranquilla, confortevole

le camere da letto sono piccole e 2 dei letti matrimoniali sono in realtà una piazza e mezzo

Excellent location a few steps away from Victoria station. Typical old English charming property on four floors.

The stairs, but that’s understandable.

Muy bien ubicado. Cocina muy amplia y con todos los utensilios necesarios.

Muchas escaleras, inviable para personas con problemas de movilidad. Las camas y almohadas no eran muy cómodas. Nos cambiaron el alojamiento el día antes de nuestra estancia a otro similar por (según ellos) problemas de chinches en los colchones que tenían que cambiarlos todos; sin embargo, al pasar por el que hubiera sido nuestro alojamiento lo vimos ocupado lo que nos resultó raro.