Location good and staff were very accommodating. We arrived two days late due to flight problems and my message did not reach the hotel so we were charged one night (fair) but remainder cancelled. However the manager worked to get us the same rate for the remaining days, Maintenance was also quite helpful as I'd asked if I could plug in my car.

No breakfast-inclusive options to left with Dennys onsite -which can be a bit pricey - or McDs/A&W etc nearby, But kettle/ microwave in rooms and decent free morning coffee in lobby,

The location was good and the pool ok. The lobby was clean and ok and Kevin our staff at check in was great. The rest was pretty disappointing other than the free lobby coffee actually tasted good.

The rooms seemed very tired and dated with some peeling wallpaper aged look. Specifically the electrical outlets were non sufficient and used up. The room supplied fridge, TV and microwave shared a single duplex outlet so we had to keep unplugging the TV or fridge in order to use the microwave. There was insufficient plugs next to the beds as well. Supplying some power strips or something to split more plugs would be an easy and inexpensive fix. The electrical outlet at the bathroom sink was so old and overused that it couldn't hold plugs in. I had to use a shampoo bottle to prop the cord so it didn't fall out. The hot tub jets did not work at all when turning the timer and the tub itself was far from hot. The temperature on the wall listed it as around 104 but was likely in the 90's only. We used the pay laundry dryer and had to run a very small load twice for a total of 2 hours and $6 cost and still clothes came out damp. I complained about all of these issues and received a $6 refund for the dryer but was not met with a genuine apology or did the front desk person seem surprised by my issues. A first time Sandman customer but a very frequent traveler using similar level branded hotels in the mid level category (Holiday Inn Express mostly which are pretty consistent across North America and includes a free breakfast) and the average $200 per night was absolutely not in any way a value on this stay. I would never stay here again and It's unlikely I would stay at another Sandman if this is consistent with the brand.

Location was very good

They should improve in the cleaning of the rooms and most especially the washroom bath with mold/black stuff on the sealant

Was easy to find and had everything we needed

good location

a little outdated

Everything is good. The staff in front desk was so polite and kind. She did her job well done.

Nothing

Room was dirty and rough condition

comfortable and easy to check in and relax. There’s no microwave in the room but the staff member was nice and let me use theirs.

the hallway into the room was very long and narrow. Wish there was more green space outside for the dog.