Close to the airport. Spacious rooms. Shuttleservice

The shower was hardly functioning. The whole hotel was a little run down.

Location in the airport Size and comfort of rooms

Nothing

Close the Airport. Clean rooms.

Nothing

It was clean and the shower pressure was very good

Expensive

It so close to the airport and it was easy to go in and out of. It’s super clean and the staff is nice.

Pricy

Large room, helpful front desk, beautiful view.

No shower gel and conditioner in my room. Discovered as I was in the shower. Too late to bother calling the front desk and only stayed one night, but I did read in other reviews that it's normal for this hotel to have empty bottles.

Great location, rooms were clean

Rooms were a bit loud, beds weren't extremely comfortable

Convenient location, clean, met expectations

Room service was disappointing - food quality mediocre and all disposable plates, bag, etc. but as expensive as good table service.

Cistomer services was excellent! I loved the location... easy access to airport.

Nothing

Bad signs, too long to go

"Cold" touch

No breakfast Good location

Early check in if possible

the location, I could just walk there from the flight.

I stayed there a few years back and it is hard to compare. People were very nice, though.

Localização, comida do restaurante e cama

Ninguém nos auxiliou com as mala pesadas, termostato do quarto não estava funcionando corretamente. Durante a noite gelava e de repente esquentava demais. Oscilando nesses extremoa

Walk via skyway to terminals

No fan in bathroom

The Hilton was very convenient to our departure from Terminal E. The staff person was very accommodating and allowed us to stay until a noontime checkout when our flight was delayed by many hours.

n/a

Very close to the airport and free shuttle running every 15 mins.

Arrived at 7pm very tired and hungry and told that the restaurant had a 30-40 minute wait time as it was so busy. Had to sit in lobby area until called ;(

Convenient to the airport

Staff misdirected us to the Uber pickup location and accosted us a we were trying to go to our room with some questions about future vacation plans. The person chasing us down did not have any hilton identification on him. It was strange and upsetting.

Location to Logan airport

Limited F&B offering

Convenient for early flight

No restaurant help. Very slow service

Location, cleanliness, comfort

I had a question about the shuttle to the airport. In answering my question the staff member was, I thought, less than clear. I restated his answer to make sure I understood and he responded in a way that was clear he thought I was less than intelligent. It was unclear to me whether he was always Abrupt (there was no one waiting behind me), Or whether he has little patience for older women.

Large, clean, comfortable room Had a convenient shuttle bus back to the terminal

Inadequate dining options with 45 minute wait to get a seat at the only restraunt

Location

Restaurant was loud and basic.

Very convenient. You can walk from the hotel to any terminal via the Sky Walk.

Staff unhelpful and very impersonal apart from Nick leading the valet/arrival who was a hero! No trolleys to take luggage to the airport which is ridiculous. 30 minute + queue for the restaurant.

Very convenient for an early flight.

I have a Hilton honors card but don’t remember by account. The guy at the front desk made no attempt to find my number whereas Marriott were very helpful the previous week. As a result I’d prioritise Marriott over Hilton to stay at in the future.

Everything was awesome.

Close to airport

Soulless, long queue for check-in

The coffee....got a dirty cup...the cream was bad. The brazed beef with the pie crust...no flavor very dry .. Paid thirty dollars I think something like that. I threw it away...

Location

The price does not match - in addition to the overall amount that show when you book, there is: State tax 5.7%, City occupance 6.5%, Convernsion tax (whatever this means), Tourism assement (1.5%) plus a direct bill of $35.79. All of this which is not shown when you book. Very disapointed.

it was so perfect. I flew in from India and was very tired, so the nice staff and delicious dinner was just what I needed before a wonderful sleep in the comfy bed. thank you!!

all good

Flight was cancelled, very nice to have Hilton at Logan right there. Very easy to get there, room was great!

nothing -- just right

We used this hotel as it is within the Boston Logan Airport. We landed late in the evening, so it was convenient

I thought the price was a little expensive, probably paying for the convenience of being on the airport.