The history and location are perfect.

Atmosphere, large room, lake view.

iPad didn’t work in the room, closet light wouldn’t turn off. Staff really didn’t seem to care much on either issue.

Location and staff were great. Very pleasant stay

Room a little small. Parking has a little high.

window is difficult to open

Everything from cleanliness,the staff being extremely nice. The location was excellent

Very big and spacious room. Location of the Drake is superbe: beach a 4 min walk and Michigan street Beds very comfy

Bathroom needed a good scrub. Some mildew build up in corners

Location, the view of the lake from my room and the.bed of course 😀 👌

Not applicable

Location

My Visa card did not work because they just swiped it when it should have been inserted. You‘d think a big hotel chain knows that. I proposed to pay the 6(!) nights in cash but the manager would still not let me have the room (after a 10 hour flight from Europe). Had to argue for over an hour and had to pay cash for six nights and €500.- cash deposit. Very old and lumpy bed, took three days to get a new mattress. Breakfast included: They give € 15.- credit, coffee (out of the carafe) costs € 7.-. At the end of the stay, not one word of apology. Never again!

Good location Nice view from room - that we paud extra for

"The full american breakfast" turns out to be a 15 USD voucher thats far from whats promised. The AC in the room sounds like a car from the 70ies The hotel bar is pretty muggy and smells. The room lacks proper AC outlets and has no USB charging facility All in all - old, over rated and pretty over priced

good service

Checking in was very easy. The staff were very friendly and accommodating. The location of the hotel was excellent. Christine at the bar was very friendly.

I didn’t realise you had to request the room to be serviced as this wasn’t mentioned at reception when checking in but once we realised the room was cleaned the very next day.

timeless elegance

old school

Fabulous hotel and location. Bar service and atmosphere were fantastic. Room was spotless and comfortable. Hotel was quiet and felt private. Staff was friendly and accommodating.

Parking is a little pricey and the garage was harder to find than anticipated. But, it’s Chicago and those are issues everywhere. Not enough to keep me from going back!

beautiful

ALL WENT WELL

NEED TO CARRY MY BAG UP THE STAIRS

location and quality

coffee maker on room did not work

I like how quiet it is

The beds the shower and the heat didn't work good

Gorgeous Hotel, Management kept in close contact & put us on a beautiful high floor, as I had requested, with a stunning view. All staff were professional & kind. Room was spectacular .. very comfortable..we enjoyed hanging out in the morning & evening...very roomy & lovely decor loved the nice large bathroom

No complaint whatsoever