We were super excited to stay there and the day before out departure from Kelowna we had to evacuated as well as our dog sitter. We called first thing in the morning to explain the situation we were in and asked if it would be ok to bring our dog with us. We were told that only service dogs are allowed and that they can’t help us. We lost money, and had to find another place that allows dogs. Which was almost impossible on such a short notice. We understand their rules however the situation we were in was difficult one and it was out of our control. It would be such a huge help if the staff would be more understanding and offer a solution or make an exception in this situation.

Room beautiful! Location absolutely unique. Access to chairlift, gondola and shuttle service made travelling within and from sunshine village easy.

Wifi not great on fifth floor

Location!!!

No fridge in room

Excellent location. Really enjoyed the gondola trip up to the lodge, and the chairlift up to sunshine meadows. Facilities were great. Room was spacious and clean. Mad trappers was good fun, and did reasonably priced food and drinks. The staff were all incredible - Keelan the bellhop was particularly helpful and gave us loads of tips for the area.

The 20(ish) minute gondola ride up might be off-putting for some, but we enjoyed it!

Hiking, great staff, good dining

Location good. But at night little difficulty in getting back to lodge

Lovely location, superb staff, good food and beautiful surroundings.

Rooms were a little tired.

Lovely location set in the mountains

Limited variety and pricey food/drink to a captive audience. The prices have increased since our last stay and this was a little disappointing. In addition there are no fridges in rooms for our child’s milk with no option to hire one.