Love the art deco theme. Felt like we’d been transported back in time. Staff were excellent especially the reception staff, concierge and bar staff who are impeccably dressed.

Pianist was too loud, and a bit annoying, and the music wasn’t on keeping with the hotel.

Cafe da manha e restaurante excelentes

Vazamento de agua no banheiro sem solução por 2 dias. Reservei 2 quartos em um deles foi esquecido uma sacola com artigos comprados nos USA e foi difícil de ser localizada, tivemos que enviar uma pessoa para resgatar a mesma.

location was great - easy access to beach and shops

service was uneven - some staff were great, but at times, very hard to get a hold of anyone at front desk or room service.

Location. Rooftop pool.

Disappointing and not great value-for-money While I understand peak-season pricing and recognize the role that the awesome location plays, I would expect MUCH more polish / a bit of class for the 5-star rating and the price. In point of fact, the rooms – while charming – were (more than) a little worn, fixtures very dated, and personnel unevenly or poorly deployed and it felt a little like the hotel was struggling to find a niche – somewhere between hip/young/modern and polished upper class with charm and character. I don’t see it having accomplished either: a.] There were some misses in service (food/drinks brought to the table unevenly, for example it’s hard to toast drinks if one cocktail comes 15-20 min later than the other one; b.] there was hip jazz music in the lobby but at consistently painfully loud volumes; c.] my bathroom was ‘dated’ with shower fixtures that came off in my hand while others were caked in calcium deposits; and d.] I still struggle with a 5-star hotel charging top dollar for any breakfast, let alone on that is not really abundant or fairly limited in choice. Unfortunately, I doubt anything will come of this feedback: I suspect the location, which translates into a steady stream of customers, will make it less likely for hotel management to address these issues. I feel confident in making that contention because nobody responded to the feedback (two out of five rating) I gave to their automated quality control SMSs and I did not get feedback to a question I asked before my arrival. Let’s see how the competition and their customer demographics evolve. Good luck, but my two cents are to look elsewhere for style and class.

Location was good. Pool was heated.

We were in room 404 which was by an external corridor to a service road. Reception told me it was a quiet part of the hotel. The noise of bin trucks and deliveries from 7.00am was so disturbing plus general shouting of staff / residents every morning from 6am. There was also constant noise of construction work which was obviously worse because of the external corridor situation. The floor in our room was dirty on arrival. The patios door lock was broken. The balcony decking was lifting and the outdoor furniture was basic. The curtain linings were stained. Shower floor soaked after each use. The fridge didn't fit in the cupboard so it was almost impossible to open. Reception was always too busy to raise any issues - there is a virtual assistant app but if you are don't have international roaming it's expensive to use. At the end of our trip I did tell them our stay was average no one bothered to ask why.

Great art deco feel to the property

Rooms are quite small

Our bedroom and the hotel's lounges and bar were beautiful. Service in the bar was efficient and the bar snacks delicious. The piano playing gave a lovely relaxed feel to the bar. The location is fabulous.

The garbage truck collected the garbage early every morning, from the side alley, outside our room. The rooftop pool was warm, but it was very windy on the rooftop and the bar was not manned (probably because of the cold wind, while we were there).

The service was outstanding in every way. The location was excellent and perfect for people watching from the front veranda. The ambience, food and service at the bar and restaurant were also excellent.

The rooms were a disappointment. In our first room the shower head fell off as did the cover over the air conditioning. We were moved to a better room near the front of the hotel but this was bland and spartan. Also the pools are hard to reach through the maze of lifts, corridors and stairs.