Location gave us great access to shopping, restaurants, and the airport.

AC worked well

The bed was nasty/uncomfortable. The room smelt like urine/cats. The price was way too high for what was provided. And the outside of the hotel was very nasty. There was a lot of trash everywhere

Close to the airport. Big room. Nice pool and hot tub.

Hotel needing repair. Doors were difficult to open. Floor was uneven. One TV didn’t work. Not as clean as it could be. Furniture broken.

Great value for this kind of property.

Little outdated, this time cable was having issues.

It was a short drive to the airport, which was great for morning flights.

The cleanliness of the room. There was what I would assume was feces on the toilet handle (I was so grossed out I didn’t even have time to mentally tell myself to take a photo before I cleaned it, ew) and the bathtub had a “dirt ring” around it. The hot tub turned my fingers and toes blue …

Zimmer war groß und sauber. Frühstück war sehr gut. Hotel sah von außen super aus, sehr schöne Anlage.

Fön funktionierte nicht und der hebel der Dusche ist abgefallen, wurde aber nicht repariert.

Did not stay. This hotel has become a homeless shelter. I expect my money back thank you

I didn't even stay here in the end

First of all I had selected to pay at location, my card was ran on check in day without me being present, I called to inform of a late check in a d they tell me right off the bat I have no reservation didn't even ask my name. I told the rep I had a confirmation number I had booked it months ago so she took my name then tells me I've been transferred to another hotel which they didn't even tell me so if I didn't call I wouldn't have known. Then they tell me it was due to housing homeless people that they move me. Went to the hotel I was moved too stay there was good. We checked out Sunday. Then comes that Monday and this hotel surestay plus which I didn't even stay at because they moved me charges my card twice for 214.05 and 99.99 when I was already back here in Cali. They had no business even having my card info at their dispose so I'm super pist because i don't have the remainder for my rent and now my landlord is on my ass for the rent money I called at least 5 times asking about the refund of the 214 and no one helps me with that. At least his point I may have to file a complaint with my bank and the facility's corporate. There was a d still is no communication and unauthorized transactions to my card when I had no reservation and I wasn't even in that state anymore.