Holiday Inn Estes Park by IHG

Good location with comfortable beds and room service was good. Fire pits with snores was a nice touch.

Coffee machine in lobby broke most mornings. Price was high for what it was

Close to the places we wanted to visit

Nothing

Staff was very nice and helpful. We liked that you had a bevi water machine.

Some activities in the game room were not working properly

Lobby area

I wanted to share feedback regarding my recent stay at your Holiday Inn location in Estes Park. Unfortunately, the experience was disappointing and below the standards I normally expect from Holiday Inn. When we arrived around 4:00 PM for check-in, our room was still not ready. We were asked to leave, take a drive around town, and call back later before returning to see if the room was available. After a long day of travel, this was very inconvenient, especially with family and luggage. Additionally, the bathroom condition in the room was poor. The bathroom exhaust fan was not working, making the bathroom uncomfortable to use, and the bathtub did not have a stopper, which was inconvenient for our family during the stay. Overall, the room and service did not reflect the quality and comfort typically associated with Holiday Inn properties. I hope this feedback is taken constructively and that these issues are addressed for future guests.