Location and very humble Staff.

Mostly Location.

Room was unclean and beds weren't even made. I told the front desk I wanted a refund and would be leaving. They told me they don't know how to do a refund amd they didn't know how to contact the manager. You were going to process me a refund and I have to heard anything yet.

Everything.

Friendly staff and decent check in time.

The room had several flies in it, and the toilet seat was broken. There was no shower curtain for the shower. The lock on the door wasn't very secure and missing screws. The bathroom outlet looked as though there was roach poop that was never cleaned up. We just felt gross staying in the room and sleeping in the beds. We would never stay here again or recommend it. Unfortunately, I'm not able to upload pictures or videos I want to share.

The general manager, Lori, was very welcoming and helpful when we checked in. She answered questions I had about the area and gave some great suggestions for what to do in the Black Hills.

The breakfast was disappointing and not what we expected. We found little to eat that was part of the breakfast offerings. Other food/drink was available to buy but more choices should be provided without having to buy food/drink to round out the meal.

None served

I didn’t like anything about the property, but it was a place to sleep.

Even the non-smoking room smell like cigarettes and old dogs. There was items left over from the last guest that had their hair still attached to it. It seemed very trashy all around and the police were there when I first arrived, dealing with another guest. The only reason I gave it to stars is because it didn’t have bedbugs. From the state of the place I really thought it was going to have bedbugs.

None of it

I booked but never got a room staff was not helpful at all they told me to come back every time I come to check in me and my boyfriend was very hot in are car anyway I came back one last time it was around 6pm still no room so I go to the motel 6 across the street and then I get charged more

The only thing I really liked about this motel was the gentleman named Anthony. He went out of his way to make sure I had a nice box in my room because I had to have ice box for my insulin. People still is the TVs icebox and microwaves so majority of the rooms did not have no TVs microwaves or ice boxes.

I didn't like about this property was vehicles look like they were abandoned there stuff all around the campers and vehicles very messy. The stairs and walkway I did not like because they looked like they were very unsafe. We had to fight with our door to get it open finally we figured out what it was and we fixed the problem. There are people walking around the property at all hours of the night. I did not feel safe at this motel. The room we were in the AC look like it was from the '70s '80s and '90s.