Nice location. Comfortable rooms.

Check in was messy, disorganized, and long. Staff gave us conflicting information about how long we could valet park for. Our room smelled like cannabis. The room we were booked in for on the 12th floor wasn’t ready and instead we got a room in the 6th floor facing an ugly electrical utility building.

Room, location, breakfast, fitness center

It is clearly an older building and property. There were plenty of "creaks" , sticking doors and drawers, etc.

Location and size of room

Neither TV worked at first and upon further investigation found that one was turned off and a wire unplugged and the other had electrical tape over the power button.

Breakfast was good. The staff were very friendly. The location is walking distance from the Capitol Bldg.

The indoor pool was small.

Had over an hour wait before the room was ready; the sink was clogged and leaky toilet; the tv was outdated; I checked out a day early

Breakfast was good. Easy to access from the highway

The hotel looks tired. Needs refurbishment. I asked about parking facilities but having received no answer I sent a further email. I received a reply a month after I booked it. They have valet parking at a cost of $54. However, there is parking in front of the hotel for a fraction of the price. Further, we booked a room with a double bed and a pull out sofabed. When we were given the room, the sofa bed was not prepared. I complained and they gave us a bigger room since the room was not prepared appropriately. Again the other room did not have the sofa bed prepared with sheets and pillows. When I called reception, she could not tell me if they could send someone to help. Eventually they did after a short wait.

Didn’t offer military discount

Close to venue

Suite was missing many essentials like cutlery, glasses, coffee. Cleaning staff took a personal item (hair towel) that could not be recovered.

Was in a great location if you have things to do downtown.

Price was a little higher but that could be expected given the location I guess

Great service! Comfortable room.

Nothing.

It was a very nice facility and very good location

there was pubic hair in our bathroom and fibers on the floor

Location was convenient. Breakfast was very good. Staff friendly and helpful. Very clean and more spacious than expected

Breakfast, service and staff

Huge quiet rooms. Very good breakfast and wifi included. Traveled with an 89 year old who loved it.

Good location

the room could have been cleaner

Clean room with a nice shower. Decent breakfast selections

Cheap toilet paper. I really think Conrad Hilton would never have approved this.

Clean and spacious. Loved it!

All Good

N/A

Walking distance of downtown

Hair on the pillow, couldn’t get fresh towels brought up, we had to go to the front desk, shower looked dirty so I stood on a towel. Staff wasn’t pleasant on the phone when called to inquire about my bill