Oriental Suites Hotel & Spa

Fantastic location in hostoric center, very clean and the staff kind and friendly, especially the director Riccardo mobilises the world to make it easier for you

Location could not be better, fantastically helpful and thoughtfully attentive staff, more than adequate breakfast service, great shower pressure and water temperature, room temperature and aircon worked well, very quiet for good sleeps, the bedside lights are handy, pleasant ground floor reception area with good aircon whilst waiting for rides. This was my second stay and it was just as good as my first stay. I look foward to my third stay. OH! I also had a good foot massage on the top floor which was a lovely treat.

Basically there was nothing I did'nt like: The wifi in my room was mostly very strong. One time it was a bit weak, but I notified the staff and they quickly rebooted my wifi for me, making it strong again. My room only had a window facing the inner atrium. At first this felt weird, but then it was fine. After all, I was not staying in the hotel to sit in my room 24/7. No problem at all and the inner atrium has an installation of colourful lanterns which is very nice to look at. On the weekends, like many hotels in this area, when the Old Quarters are shut down for night market the taxi could not drop me directly at my hotel. However, the staff promptly met at the drop off point and the walk is super short. Too easy. Nothing is a problem. 10/10 THANK YOU, ORIENTAL SUITES!

I had an absolutely amazing stay here and I can truly recommend this place from the bottom of my heart. Everything exceeded my expectations — from the moment I arrived, I felt welcomed and taken care of. The staff was incredibly friendly, professional, and always ready to help with anything I needed. Their positive attitude really made a difference and added so much to the overall experience. The location is perfect, very convenient and close to everything, yet still peaceful enough to relax. The room was clean, comfortable, and well-maintained, with everything I needed for a great stay. Overall, this place has such a great vibe — you can really feel the attention to detail and care for guests. I would definitely come back again and recommend it to anyone looking for a memorable and stress-free stay. Thank you for everything!

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Everything! This was a last minute booking and we were so grateful for this place. We had amazing service from all of the staff. The room was clean with a huge bed. Buffet breakfast in the morning was just what we needed each day. The location puts you right in the heart of the old quarter - perfect if you want to shop and also explore the cultural side of Hanoi.

Nothing.