Friendly staff and the size of de room.

The hotel is located in good area, which is very safe and easy to access to a lot of coffee shops and restaurants around. The staff is friendly. Madonna the Reception lady, she helped us with our booking. As we had issue in our booking but she was very fast and helpful in helping us and fix everything. She was polite and tactful. There is very good SPA in the hotel and very good massage.

The breakfast needs more variety to be served little but early as some days we needed to start early.

The gym was great Good location and kind staff Beautiful sunset at the balcony

Location is quiet and leafy and a short walk from the main area of restaurants. Young demographic (university level) - lots of students out and about. Would not think you were in Cairo. Shower was large and functioning with hot water.

We were upgraded to a suite with wall to wall balcony view... of mostly delapidated high-rise apartments. That aside, the main issue was the fact that the balcony door had no key or lock. Hotel manager insisted that this was the norm and the room was safe, until we pointed out neighbours from either side could reach into the balcony and get into our room. Upon our complaint, we were first offered a much smaller room which smelled of toilets - we did not accept. We finally were offered another room (the one we had actually booked) which had a lockable balcony. Unfortunately the bedding was unclean, greasy to touch and smelled used - so this had to be changed. No cups, no coffee pods for the Nespresso - disappointing. Fixtures and fittings need a lot of attention. Surface level pretence. Alarmingly, when the electricity went off at 6pm (load shedding, which we were not told about, and had not experienced so severely in other parts of Egypt - we were told to Google it!) the lift ceased and everyone was forced to use a tiny service lift for 14 storey building, this was not well managed. Stairs were inaccessible to go up to 12th floor as the emergency door can only open from the inside. Seems that only basement, ground and floors 12-14 are occupied by the hotel...the other floors appear to be residential apartments... The foyer (where reception desk is) serves as a cafe and smoking area and is very pretentious - not everyone wants to wreak of cigarette smoke when they enter a building. They offered a wake-up call, which we accepted as we had an early flight out, requesting call at 4:30am - they called at 4:45am - disappointing. We were shocked to find walk-in rates for the room which stayed in (Superior) being 650 USD... No chance!

Safe area and nice breakfast

The dinner was no buffet, you only had to choose between 5 “menus” and everyday eat the same The water pressure after 6 pm was really low and you couldn’t shower

Everything is amazing .. and alot of thanks for the kindest people at the front desk .. sharif + ahmad+ abdulhalem ❤️

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Location was amazing. Restaurant was great - older gentleman waiter was amazing! Also the option to buy from the bakery downstairs was nice.

Housekeeping weren’t amazing. They’d take the towels and not replace them with new ones and take ages to respond to requests. Bathroom could have been cleaner and newer. Sometimes had a foul smell coming from it.

Everything was wonderful, the staff very nice and helpful. The installation from hotel everything new. Le Terrace and The Celer wrait please to eating and have a good time after a long day. Nothing negative to say about The President Hotel on Zamalek. Veri nice zone close to many embassy's and stores.

Nothing negative to say.