Tokyu Stay Kyoto Sakaiza Shijo Kawaramachi

Location, room size, cleanliness, staff hospitality

In one of the rooms there was bad smell of sewage...

Awesome place ! Free coffee and Sake , comfortable beds, great location and super quiet ! Amenities on point and very helpful staff. Good value for money

Fabulous location in centre of everything. Near markets and Gion area and restaurants and bars. Rooms were large and extremely clean and comfortable. Staff were very helpful and kind - helped us send our luggage on to Tokyo. Thank you. I would definitely stay here again

Nothing

Great location if you want to be in the middle of all the action of the area. Lots of shopping and sight seeing to be done within close distance. In room washing machine is extremely convenient. Good selection of self-service amenities.

Our initial room had a terrible musty smell due to an issue with the in room washing machine or plumbing and as an asthmatic I had a very bad time the first night as they said it was too late for them to arrange another room for us. We tried to resolve the issue ourselves by running the air purifier and air conditioning and purchased a carbon filter to try and reduce the smell, but nothing worked and we both woke up feeling very unwell. Bedding was very hot and scratchy, had to have the air conditioning quite low to be comfortable, this isn’t exactly uncommon though.