This accommodation seemed perfect for a family holiday to celebrate my 70th birthday. We required 5 air conditioned bedrooms for 3 couples and my two grandchildren, a teenage boy and 11 year old girl. The private pool deck and outside furniture was great. The accommodation comprised a main apartment with 3 air conditioned bedrooms, a very well equipped kitchen and lounge (also air conditioned). This was very good. An adjacent apartment had two bedrooms also with access onto the pool deck. Costa Adeje location was ideal. Supermarkets and restaurants nearby.

The air conditioning in the adjoining apartment was broken. This was confirmed only when I messaged the host. Two mobile fan units had been left but were completely ineffective. This meant with room temperatures approaching 30deg inside the rooms at night that we were unable to use the two bedrooms to sleep in. The host was unhelpful and defensive, at one time even questioning whether we had too many people staying in the apartment! On day four a technician came and agreed the mobile units would not be powerful enough but that it would not be possible to solve the problem before the end of our stay. In order to avoid this problem ruining the holiday, one couple continued to sleep on a mattress in their daughters bedroom and the other couple continued to sleep on a mattress in the lounge. The host needs to urgently address the air conditioning problem in the adjoining apartment as it is ruining what would otherwise have been perfect accommodation. A small issue was the language problem at handover and lack of any written information on appliances, garbage etc This resulted in more messages to the host which he did answer promptly.

Large rooms, kitchen well stocked, views great.

Poor maintenance. AC not working, shower blocked and overflowing into the bathroom, no lights in toilets. Two half beds in a super king cot, moves apart when you turn in bed and slide down the middle! No info book in the apartment on the Wifi password, how to work the appliances, waste disposal etc.